Join a fun team-work environment with flexible schedules! Our Park is fast-paced and definitely not boring. And we are more exciting than fast-food and retail too! Position is long-term, not seasonal.

We are looking for hard working, responsible, light-hearted individual with strong customer service skills. A strong team environment is crucial for our business and we need active Supervisor who will embrace and promote that type of a workplace.

Our Management team is trained to learn every nuance of the business, so whether you’re creating an award winning birthday party experience, hosting a corporate event, or overseeing a busy night, we’ll provide you with the tools and knowledge necessary to ensure the success of the Park.

· Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections.

· Cultivates a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level.

· Leads and influences staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.

· Monitor staff performance and interactions

· Assist in hiring, retention of staff, coaching, discipline; ensures execution of staff training programs.

· Select, develop staff and trainers for more responsibility or internal promotability into a leadership program.

· Assists with inventory and controlling expenses.

· Maintain a safe, clean and secure environment for all guests and staff.

· Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies.

· Other duties as assigned.

Skills & Qualifications Required:

· High School Diploma required; some College preferred

· 1-2 years of Supervisor level experience in Hospitality industry (Restaurants, Retail, Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos)

· Proven conflict management skills

· Legally able to work in the United States

· Able to work a varied schedule including weekends, nights, and holiday

· Hours: 20 hours minimum up to 45+ depending on business needs.

· Must be able to communicate clearly with fellow Management, Staff, and Guests

· Maintain professional appearance.

· Must be at least 18 years of age. At least 21 years of age preferred.

· Ability to pass a background-check as prescribed by Urban Air Adventure Park.

· Ability to obtain Food Handler certification, Basic First Aid Certification, & online Urban Air Training Programs prior to position start.

· Computer Skills a must — Microsoft Office (Excel, Word, PowerPoint).

· Adaptability, flexibility, general enthusiasm for the business.

· Willing to learn and adapt to changes or challenges.

· Ability to establish working relationships with all employees, management, and vendors.

· Exercises good judgment in decision making.

· Appreciation of diversity (thought, ethnic, gender, etc.)

· We work when others play! Must be able and willing to work weekends, evenings and holidays

ADDITIONAL REQUIREMENTS

· Ability to lead, motivate and empower Team Members

· Ability to align Team Members with Urban Air culture by balancing seriousness and having fun

· Takes initiative

· Excellent interpersonal and communication skills

· Ability to recognize problems and problem solve

· Ability to set goals and convert plans into action

· Ability to see patterns in performance and strategize solutions

· Exercises good judgment in decision making

· Open to feedback and self-improvement

· Holds self-accountable for high personal standards of conduct and professionalism

· Serves as a role model by demonstrating and upholding Urban Air policies and standards

PHYSICAL REQUIREMENTS

· Work days, nights, and/or weekends as required.

· Work in noisy, fast paced environment with distracting conditions.

· Move about facility and stand for long periods of time.

· Lift and carry up to 30 pounds.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Experience:

• Hospitality Management: 1 year (Preferred)

Work Location: One location

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