Advanced Applications Specialist Job at Sun Chemical Corporation
About the Organization:
Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter. Description:
Sun Chemical, a member of the DIC Group, is an industry leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the packaging, publication, commercial, industrial, and digital markets. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.
Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter.
Job Title: Advanced Applications Specialist
Location: Midwest & East coast region
Shift: 1st Shift, Mon - Fri
Travel Requirements: 50% out of town, 30% local
Pay: Based on Experience
Job Overview: The ideal candidate will be located in the mid-west/east coast region. The Advanced Applications Specialist is responsible for the highest level of technical competency within the scope of any particular product line. Must be an industry expert and provide professional level service to our customers. Will successfully drive product alterations and improvements with great accuracy and industry awareness. Must have thorough knowledgeable of print consumables and the print process as well.
Essential Job Duties:
- Conducts technical service activities to support the most intricate and complex customers. Includes problem analysis, understanding customer desired outcome, providing on-site support, and coordination of Sun technical resources
- Manages trial activities related to new business opportunities. Will manage and drive to completion transition plans for complex new business, including coordination with sales, technical service resources, and product management.
- Will make product selection decisions and conduct research to develop custom products. Coordinates with internal product management to define product recommendations, including guidance that aligns with end use application, required specifications, and customer process. Will be the field contributor for driving product modification and/or adjustment recommendations to the product management teams.
- Supports sales and defends against customer claims by conducting research to validate customer complaints and assesses product fitness for use.
- Serves as an expert field technology contributor to the product management group to drive continuous improvement in product offerings and product adjustments as industry needs dictate.
- Reporting all field activity using internal reporting tool (i.e. technical call reports, trial reports, documentation).
- Demonstrates ability to lead complex projects with key customers, utilizing a minimum Six Sigma Green Belt certification, and consistent, routine mastery of the application of Kepner Tregoe and other methodologies.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary.
Position Requirements:
Required Education and Experience:
- 10+ years industry experience
- Strong knowledge of MS Office (Word, Excel, PowerPoint)
- Must possess strong verbal and written communication skills.
- This is a customer-facing position that requires the highest degree of interpersonal skill in order to be successful.
Preferred Education and Experience:
- Technical Degree (BS) or equivalent level of industry experience.
- 5+ years of field customer technical service experience.
- Certified Six Sigma Green Belt
- Routine knowledge and mastery of Kepner Tregoe methodologies.
It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identify, marital or veteran status, disability, or any other status protected by applicable law.
JobTarget Code: #ID23, #ZR23
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.