Reports To:

Director of Occupational Medicine

Company Summary:

CommunityMed was established in 2014, is privately held, and quickly growing! We have 14 clinics with plans of opening 2-3 more by the end of 2023! CommunityMed can offer a supportive management team, scheduling flexibility, training opportunities for ancillary staff, and a line of sight for advancement for all clinic personnel. We aim to hire dedicated and caring individuals within our Communities to support them, as we, and the DFW Metroplex continues to grow.

Position Summary:

The OccMed Administrator is responsible for overseeing administrative needs of the OccMed Department of CommunityMed. Once trained and working independently, you will perform a wide range of duties to support the Department success.

Who we are Looking For:

• Strong Administrative and Organizational skills – to assist with worker’s comp claim management, follow up/missed appointment reminders, and processing referrals.
• OccMed working background/knowledge preferred but not required.

Location: Corporate office - 5208 Tennyson Pkwy, Plano, TX, 75024

Hours: Monday – Friday 8:00am – 4:30pm

Pay: $18-23/hr – Depending on experience and quality of interview.

• Note: higher end of range would require prior experience with Worker's Comp and Referral Management

Core Responsibilities:

• Responsible for managing incoming referrals and required follow-up.
• Process can take a couple days to several weeks depending on length of treatment
• Currently averaging 7-8 new cases / day and around 50 in-process at any given time
• If a patient is recommended physical therapy, insurance carriers will be contacted to confirm coverage, and provide a list of in-network specialists
• This role will be responsible for:
• Calling insurance companies and talking to claim adjusters
• Following up with patients to confirm they are getting treatment, and following up with treatment facilities to get notes on services provided
• Update patient status reports to medical charts, update our Providers, and confirm the patient(s) appointment for a final evaluation at our clinic.
• Process involves requesting scans/faxes of supporting documentation.
• Frequent use of excel and google calendar for timely follow up.
• Partner with managers and directors to provide support and resources.
• Build relationships with physicians and provider partners.
• Create new client accounts in Experity and create company authorization forms.
• Assist in the successful development and timely opening of new urgent care clinics.
• Attend meetings at the directors’ request and direction and duties as assigned.

Workflow Summary of OccMed Services:

When an individual is injured on the job, an employer will (1) typically give an individual an authorization form, (2) ask the employee to go to a clinic to get evaluated and prescribed a treatment plan and (3) require the individual to follow through treatment plans to continue getting worker’s comp benefits.

• As a partnering Provider, CommunityMed can evaluate individuals who suffer injuries, prescribe a treatment plan, and evaluate them once treatment has been received to assess their ability to return to work.
• This process requires diligent organization and tracking of claim #s, certain forms, and medical records. Requires frequent use of Excel and Google calendar, emails and calls, and following up with business clients, internal corporate and clinic staff, patients, and labs or treatment facilities.

We can also partner with business for pre-employment services such as physicals, vaccinations, and drug & alcohol screens. Admin related work would include:

• Collecting claim #s, giving colleagues access to eScreen, assisting clients/labs with any issues/requests, and other related duties as assigned

Benefits: Eligible on 1st day of the month AFTER 30 days of FT employment

• Health (BCBS)
• Vision
• Dental
• Short/Long-term Disability
• PTO
• 401k - Eligibility begins AFTER 6 months of employment.
• Up to 4 free visits for employee and immediate family

Special Skills and Knowledge:

• Excellent verbal communication skills, a customer-service attitude, and professional demeanor
• Must excel in communications and interactions with staff, clients, and the community.
• Ability to work cooperatively with physicians, management, all staff members, and patients.
• Ability to be patient, possess compassion, and uphold patient confidentiality is a must.
• Attention to accuracy and detail.
• Self-motivated; ability to work independently and remain organized.
• Must have a pleasant disposition and high tolerance level for diverse personalities.
• Ability to identify and resolve problems quickly and effectively.
• Compliance with the attendance policy.
• Ability to respond quickly, physically, and mentally when priorities change.
• Ability to type 35+ WPM enter accurate information into such software as MS Word and Excel.

Physical/Mental Requirements for Position:

• Ability to read and write English (legibly)
• Ability to communicate appropriately and effectively both verbally and electronically
• Ability to understand simple to complex instructions and resolve simple to complex problems
• Ability to constantly sit, walk, stand, and/or lift
• Ability to frequently utilize full range of motion, including crouching, stooping, reaching, twisting
• Ability to see and hear
• Ability to prioritize and handle multiple tasks
• Ability to function independently without constant supervision

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Plano, TX 75024: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Medical Scheduling: 1 year (Preferred)
• Worker's Comp/OccMed: 1 year (Preferred)

Work Location: In person

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