Under general supervision, provides administrative and technical support by organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. Performs clerical and public contact work regarding Public Works functions and services.

• Provides administrative support by preparing and reviewing correspondence, reports, forms, schedules, construction documents, and other materials for accuracy and proper format.
• Orders department supplies, equipment.
• Schedules appointments, books meeting rooms, and distributes mail.
• Screens and handles routine correspondence, emails, calls, greeting and assisting walk up customers, entering work orders and dispatching calls.
• Provides department support with accounts payable and purchasing functions by creating and processing invoices, check requests, requisitions, and purchases orders; maintaining account balances; and reconciling P-cards.
• Assists in the preparation of presentations and agenda items for City Council and other meetings.
• Maintains records and databases by creating, updating and maintain files and records; compiling and preparing information for reports and researching or searching for information in files; Serves as the Records Liaison for the departments Records Management Program.
• Resolves issues with vendors and suppliers including billing issues.
• Assists with preparation for public meetings including compiling the agenda, information packets, backup materials, posting of meeting notices, taking minutes and preparing official copies of minutes of public meetings.
• Files legal City documents with appropriate entities.

• Minimum of five (5) years of progressively responsible administrative support experience; preferably in a municipal environment.
• High School diploma or equivalent required.

• Ability to communicate effectively, both oral and written, through clear, concise documents/reports. Comprehensive knowledge of Business English, spelling, punctuation and arithmetic; modern office practices and procedures including record keeping methods.
• Ability to use computer software such as Word, Excel, PowerPoint, MS Project, Adobe, and other applicable database/scheduling/report writing tools.
• Ability and desire to learn and master additional computer software as necessary for the day-to-day operations of the department.
• Skill in providing customer service to internal and external customers, including the general public.
• Knowledge or research, analysis, interpretation and report development of complex administrative issues including legal, financial and survey data.
• Skill in preparing, editing, and developing responses to politically sensitive and/or confidential correspondence.
• Ability to set priorities and meet deadlines for special projects as assigned.
• Ability to work as a team with other departments in the accomplishment of work tasks.
• Ability to work independently, with minimal supervision, and use rational judgment in making work-related decisions.

• Work is performed in an office setting.
• May be subject to repetitive motion such as typing and vision to monitor.
• May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing files, documents and records.

13000 William Dodson Pkwy

Farmers Branch, Texas, 75234