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Administrative Assistant, Admissions/Gateway Services/College Credit Plus Job at North Central State College

North Central State College Mansfield, OH 44906

Posted: 12/5/22

Administrative Assistant

Admissions/Gateway Services/College Credit Plus

North Central State College is accepting resumes for a full-time Administrative Assistant in the Admissions/Gateway

Services/College Credit Plus department.

Essential duties/responsibilities include but are not limited to the following:

Administrative Support

  • Greet, assess student/visitor needs; direct and refer appropriately
  • Assist prospective students, parents and the general public with routine transactions and inquiries about admission to the
College
  • Serve as administrative support for the College Credit Plus program; inform prospective students, parents, secondary
schools and districts about admissions decisions
  • Provide students with appropriate materials, forms, hand-outs, etc.
  • Serve as a resource on College policies, procedures and resources (student admissions, student records, financial aid)
  • Work collaboratively with College offices and secondary school districts to expedite problem resolution
  • Respond proactively to phone, e-mail, Web, and in-person inquiries, as well as requests generated through Recruiter
software
  • Make recommendations to the College Credit Plus Director, and Director of Admissions, Recruitment and Gateway
Services on procedural and/or business practice improvements and help track customer service metrics to continuously

improve satisfaction

  • Serve as a resource for Colleague (Applications/Acceptance) and Recruiter software (inquiry) processes and procedures
  • Other duties as assigned

Clerical Support

  • Lead the Welcome Desk intake team, including switchboard phone support. Oversee work-study students
  • Prepare bulk mailings in collaboration with Marketing department as part of the recruitment communication plan
  • Handle input inquiry data (email and phone inquiry) into Recruiter software including inquiry cards from all events and
high school visits
  • Prepare and disseminate all acceptance letters to all incoming students
  • Troubleshoot ACT tape download and delete fraudulent applications
  • Sort mail, direct college transcripts to student Records, direct recruitment opportunities to Director, match and record high
school transcripts, address returned mail and update databases, as required
  • Schedule tour requests
  • Order/maintain supplies
  • Other duties as assigned

Required Qualifications:

Education: High school diploma/GED; Associate degree preferred.

Experience: One year responsible work experience performing a wide range of administrative and clerical support.

Experience with Microsoft Office suite required.

Please express your interest in this position by submitting a letter of application and resume to:

www.ncstatecollege.edu, Click on Jobs then jobs@ncstatecollege.edu

or send to

NORTH CENTRAL STATE COLLEGE

Attention: Human Resources

2441 Kenwood Circle, Mansfield, OH 44906

Resumes will be reviewed beginning 12/19/22 and until filled

North Central State College is an Equal Employment Opportunity institution. We value campus diversity and demonstrate this in campus

initiatives. We particularly encourage members of historically under-represented groups to apply.




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