Summary/Objective:
The Accounts Receivable Coordinator assists AR Analyst in managing and identifying disputes from an assigned portfolio of salesperson/customers. The analyst coordinator is assisting in ensuring the accuracy of deduction compared to promotional offers, shortages, damages, and other deductions related activity and summarizing information so issues can be resolved.

Essential Functions:

• Research and validate promotional related chargeback claims (an aggressive approach is needed to obtain chargeback recoveries).
• Track and investigate deductions (charge backs) from customer payments (must verify promotion against data entered in our promotion module).
• Investigate unauthorized customer disputes or invalid chargebacks with supporting documents.
• Validates high volume of chargebacks for various reason such as shortage, damage, promotions, rebates, contract pricing, and other marketing programs, etc.
• Confirm, verify and notify AR Analyst if there is any discrepancy with the promotion accruals so that accruals equal the chargeback amount.
• Process chargebacks in the claim dispute module for validation, accrual reduction, approvals, visibility and reporting purposes.
• Manage and align transactions between accounts receivable, marketing, sales team and product managers to ensure proper communications and resolution of marketing program related discrepancies.
• Escalate unresolved issues and track to final resolution.
• Ensure and maintain promotional accruals are being processed in the promo module and make sure the chargeback amount does not exceed the total authorized amount.
• Analyze deductions and credits in customer’s accounts, identifying items to net, follow-up with customers, and identifying items requiring potential write-off.
• Other duties as requested

Skills

• Degree in accounting, business or economics and/or 3 years of accounts receivable and general accounting experience.
• Proficiency in Microsoft Office and willing to learn other software programs if needed.
• Ability to sort, check, count and verify numbers, and use calculator for the variety of accounting functions.
• Strong problem solving skills.
• Attention to details to ensure quality of work.
• Ability to multitask, prioritize and work efficiently.
• Strong and effective communication skills, both written and verbal.
• Ability to work both independently and in a team environment.
• Ability to be proactive, assertive and motivated.
• Ability to demonstrate good common sense and sound judgment.
• Tenacity to persist and remove roadblocks.
• Flexibility to adapt to an evolving business environment with changing priorities.
• Ability to perform at high levels in a fast paced ever-changing work environment.
• Ability to anticipate work needs and follow through with minimum direction.
• Promotion, rebate and contract pricing experience a plus.
• Flexibility to work varied hours.

The Gellert Global Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, genetic information or protected veteran status.