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Account Manager, East Coast-Customer Service Job at FuelCell Energy

FuelCell Energy Danbury, CT 06810

FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology. Our mission is to enable a world powered by clean energy. As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time. In addition, we offer the only technology in the world capable of producing hydrogen, power and water simultaneously.

Job Description:
FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology. Our mission is to enable a world powered by clean energy. As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time. In addition, we offer the only technology in the world capable of producing hydrogen, power and water simultaneously. This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies.

Role and Responsibilities:

  • Responsible for overseeing all aspects of the FuelCell Energy engagement from: Opportunity Qualification, Opportunity Development, Proposal, Closure, Solution Deployment, Post-Sales care & maintenance.
  • Responsible for developing and managing an opportunity funnel within the named accounts sufficient to meet or exceed sales targets.
  • Responsible for mapping of accounts and building relationships with key decision makers.
  • Accountable for maintaining high levels of customer satisfaction in assigned accounts.
  • Responsible for ensuring that the feedback from assigned accounts is properly captured and acted upon
  • Responsible for high level coordination of site activities
  • Responsible for high level reporting of asset performance to customers

Skills and Experience:

  • 5+ years large account direct sales experience in the high tech/financial services/facilities equipment industry. Experience in the mission critical space is preferred.
  • Demonstrated ability to develop creative solutions to objections, to operate successfully at the C-Level of multi-billion dollar companies, and to develop relationships at the executive level within accounts, especially finance.
  • Demonstrated ability to close multi-million dollar projects ( >$10M) to exceed a multi-million dollar individual quota selling direct to large and medium sized enterprises with little direct management oversight.
  • Highly competitive with demonstrated ability to connect personally and virtually across multiple stakeholders.
  • Skilled in Consultative Selling.
  • Able to travel as required in order to cover a large geographic area.
  • Experience using a formalized sales methodology a plus.
  • Experience in the Facilities and/or Alternative Energy space a plus.
  • Bachelors or Masters in technical discipline or MBA a plus.
  • Passionate about our customers, solution, and team.
  • Able to grow and adapt as FuelCell Energy grows.
  • “Steady under fire.”

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person




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