About us:

TheBest Claims Solutions is a national, multi-entity, company that provides recruiting and claims solutions services to insurance companies. We hire insurance adjusters in both temporary and direct-hire positions. From sourcing top talent for their team to providing timely and accurate claims handling after a catastrophe, we aim to be a reliable resource to all our partners.

When working for TheBest Claims Solutions, you can look forward to weekly paid lunches, team outings, philanthropy and learning opportunities, casual dress code, and bonuses!

Job Duties:

*This is an office position located at our corporate office: 15685 N Cave Creek Rd., Phoenix

As an Account Manager Assistant in the Client Experience department, you will:

·Provide support to Account Management team on multiple accounts simultaneously

·Process client requests, research issues, resolve problems, and provide information

·Be the liaison between internal departments and high-end clientele via phone, email, and in-person

· Establish an understanding of the insurance, recruiting and staffing industry

· The ideal candidate will learn the position and move up to an Account Manager

Preferred Qualifications:

· Associates Degree in business or a related field

· 2 or more years experience in a professional customer service role

· Apple/Mac and Salesforce experience

· Experience in an insurance, sales, or marketing

Minimum Qualifications :

· High school diploma

· 1 year customer service role

· Excellent time-management skills, strong written and oral communication skills, attention to detail required

Salary: $19-$21/per hour DOE. Eligible for quarterly bonus, totaling up to 20% annually.

Benefits:

· 10 days of PTO / 5 days AZ Sick Leave annually - pro-rated based on start date, after 90 days

· Health Benefits - available 1st of the month following 60 days of employment

· Paid Holidays - eligible immediately

TheBest Claims Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

All offers are conditional based upon passing a criminal background check.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Phoenix, AZ 85032: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)
• Account management: 1 year (Required)

Work Location: One location

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