Access Services Manager

Edens Library

Position Summary

The Access Services Manager is responsible for the Circulation and resource sharing functions of Edens Library, oversight of student peer assistants, and provides administrative support. The Access Services Manager provides basic research support and instruction on using information resources. This position is scheduled to work 1:30 pm 10:00 pm Sunday through Thursday during the academic year and 8:30 am - 5:00 pm during summer and academic intersessions. The position reports to the Director of Edens Library while working collaboratively with other members of the Library and Learning Commons faculty and staff.

The essential functions of this position include, but are not limited to:

Access Services:

• Manage the circulation of books and materials, including notifications and billing for lost items.
• Mange interlibrary loan and PASCAL Delivers document delivery services.
• Manage course reserves.
• Ensure the proper shelving and storage of books and materials; maintain orderly stacks.
• Provide outreach and marketing about building hours and access services.
• Manage the space, including study room reservations and building closing.

Student Worker Supervision:

• Recruit, hire, train, and supervise student peer assistants, who provide circulation services and peer mentorship for basic research and information use.
• Manage the new hire paperwork and onboarding process for all student employees of the Learning Commons.

Administrative Support:

• Participate in procurement processes and monitoring the budget.
• Provide administrative support to the library for services, programs, and assessment.
• File building maintenance requests.
• Manage mail pick-up and delivery.

Public Services:

• As a back-up to student peer mentors, provide basic research support and instruction on using information resources.
• Connect users with on-call librarians for advanced research and instruction support.

Other:

• Performs other duties as assigned.
• Participates in community life and activities of Columbia College.

Qualifications
Required:

• Associates degree or two years of college
• Demonstrated experience in a leadership role
• Evidence of effective communication, organizational skills, and attention to detail

Preferred

• Bachelors degree
• Previous work experience in a library
• Proficiency with Microsoft Word and Excel or Google Docs and Sheets
• Working knowledge of Alma/Primo ILS and discovery systems
• Working knowledge of Illiad or other ILL or document delivery platforms
• Familiarity with electronic resources, including databases and e-book collections
• Previous supervisory experience
• Tutoring or mentoring experience

Physical Requirements

• Work is performed in a standard office or similar environment
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling
• Occasional lifting of objects up to 30 pounds
• Ability to visually inspect objects

Application Instructions

Interested applicants should submit a cover letter, resumé, salary requirements, and names and contact information for three recommendations. Questions can be directed to Laurel Whisler at lwhisler@columbiasc.edu.

About Columbia College

Columbia College was founded in 1854 as Columbia Female College by the Methodist Conference of South Carolina. Today, Columbia College offers a personalized liberal arts education that is open and inclusive to all. The College provides educational opportunities that develop students capacity for critical thought and expression, lifelong learning and acceptance of personal responsibility.

Columbia College empowers students to change the world with Courage for Innovation, Commitment to Social Justice, Confidence through Service, and Competence in Leadership. In furtherance of its mission, the College is responsive to the needs of students, the communities to which it belongs, and the greater global society.

Columbia College encompasses the historic undergraduate day college as well as evening, online, and graduate programs. Total enrollment is approximately 1200. The College is noted for faculty who foster academic excellence through collaborative teaching and learning; a vital learning community in which character, ethics, and values are cultivated; the study of leadership enhanced by opportunities for practical application; programs that capitalize on advances in technology; and learning environments that extend beyond the classroom.

Columbia College is an Affirmative Action/Equal Opportunity Employer. For information about the College, visit www.columbiasc.edu . For information about the city of Columbia, South Carolina, please visit www.columbiasc.net.