Yardi Administrator

Location: Mutual Housing California ~ Corporate Office

Department: Information Technology

Reports To: IT Manager

FSLA Status: Non-Exempt, Hourly

FTE: Full-Time; 100% FTE

Salary Range: $33.65/hr to $43.26/hr ~ Annual Salary Equivalent ~ $70,000 to $90,000 per year

Generous Benefits Package includes:

• Medical, Dental, Vision, Life Insurance & Employee Assistant Program ~ fully covered for Employee
• Optional Life, Long Term Disability, Critical Illness, Identity Theft Protection and Accident Insurance
• Generous paid time off, including16 paid holidays which includes the week between Christmas and New Years
• Thank You Fridays: work to 2:00pm; paid through 5:00pm each Friday.
• 401K Retirement Plan ~ Employer match up to 6% ~ after 6 months service.

Summary

Mutual Housing California is looking for a Yardi administrator to join our IT Department. We utilize a large suite of Yardi products and are looking for someone to take on the role of Subject Matter Expert (SME) for this software. The ideal candidate would have experience with Yardi Voyager 7S, specifically with Affordable or Residential modules and Accounting functionality.

This role reports directly to the IT Manager and works closely with our property management, housing development, and accounting departments. They will oversee the day-to-day administration of all Yardi Systems and provide daily support to all staff on all Yardi software products.

About Mutual Housing California

Mutual Housing California believes everyone deserves access to affordable, high-quality housing in safe, healthy neighborhoods. We commit to addressing historic inequities by creating housing opportunities where residents and communities can thrive. Our mission is to develop, manage, and support sustainable affordable housing where residents are partners in advancing equitable communities.

Our core values that guide our interactions with residents, the community, and within the organization are:

• Individual Strengths, Racial Equity, Diversity, and Inclusion
• Accountability and Stewardship
• Healthy, sustainable environments
• Resident voices

We currently manage 1100+ units (with an additional 600+ units in development) and approximately 85 employees.

Key Duties & Responsibilities

• Act as system administrator for Yardi Systems Software, including YardiOne, Voyager 7S, RentCafe Affordable, RightSource, PayScan, BillPay, Payment Processing and Checkscan, Aspire eLearning, Forecast IQ, Job Cost, and any other Yardi system product implemented by Mutual Housing.
• Assist as project manager for implementation of new modules within Yardi suite of products. Research new modules and provide recommendations on system improvements.
• Act as primary support for Yardi products for all staff.
• Assist property management and accounting in ledger reconciliations, deposits, payables, and financial report troubleshooting as needed.
• Coordinate with Yardi software representatives, including troubleshooting service requests, creating custom reports, and researching solutions.
• Complete onboarding of new properties and maintain existing property configuration, including configuration of property lists, affordable programs, unit configuration, and property controls. Assist Compliance in maintaining income and rent limits and affordable unit designations within Voyager.
• Perform system maintenance including but not limited to setting up users, assigning user permissions, maintaining user security groups and menus, monitoring permissions and updates, 3rd party integrations, and testing for data integrity.
• Assist property management in maintaining property websites via RentCafe.
• Prepare and maintain user manuals, training videos, and training courses for Yardi products. Create custom course content and maintain Yardi provided course content through Aspire eLearning systems.
• Provide training to new and existing users.

PM20

Required Knowledge, Skills and Abilities

• 
  Bachelor's degree in Information Technology, Information Systems, or Accounting or a related field, or equivalent experience.
• 3-5 years of experience working with the Yardi suite of products, with a minimum of 1-2 years of experience administering Yardi products.
• High-level knowledge and experience of Affordable or Residential modules, and Accounting functionality required. Knowledge of Job Cost, Advanced Budgeting, or Rent Café preferred.
• High aptitude for learning new software systems or processes.
• Strong written communication skills and ability to write end user procedure manuals.
• Strong oral communication and presentation skills to lead group or individual end user trainings.
• Project management skills, specifically related to software implementation and planning, is preferred, but not required
• Proficiency with Microsoft Office suite preferred, but not required.
• Ability to work independently and take initiative.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.