***Pinebrook Family Answers is seeking motivated professionals to join our High Fidelity Wraparound Team. ***

This program works with individuals and their families within the greater Lehigh Valley community to address problems which are preventing them from achieving their long-term goals. Issues which are commonly addressed by our team include housing insecurity, school truancy, parenting support, social service system navigation, food insecurity and many more.

The Facilitator should be focused on nurturing professional relationships with our clients and other professionals in the field with whom they are working. The goal of all of our case management programming is to help our clients overcome their own personal challenges and work towards a successful future.

WHO You’ll Be Working For:

You will be working for Pinebrook Family Answers- a large nonprofit leader in providing community-based services throughout Northeast PA. Pinebrook has three locations in the Lehigh Valley and over 20 different programs serving young children through older adults. Pinebrook has been named one of the Lehigh Valley’s Best Places to work and is one of the only certified Trauma Informed Social Service Agencies in the area. At Pinebrook Family Answers, you will find meaningful work and a deep commitment to the well-being of our clients, staff, and communities.

WHY You’ll Love Working With Us:

• Pinebrook Family Answers is a Trauma-Informed agency, committed to the Emotional, Physical, and Cultural Safety of our staff. We promote Trustworthiness, Choice, Collaboration, and Empowerment.
• We encourage staff wellness and a healthy Work/Life balance, so you can expect flexibility, supportive staff, manageable caseloads, agency mindfulness initiatives, and consistent and strengths-based supervision
• We have a generous benefits package: Health Insurance, 401(k) and matching, Paid Holidays, Vacation and Sick Time, Paid Wellness Days, and paid time off for school holiday, snow days and inservice days, in addition to a four day work week in the summer.
• We care about your professional future, so we provide opportunities for advancement and unique experiences and training to build your professional repertoire
• Pinebrook staff can be part of meaningful agency and systems change via the Trauma-Informed Care Committee (T.I.K.I.), our Inclusion, Diversity, Equity and Allyship Initiative (I.D.E.A.), and other advocacy events and fundraisers.

WHAT You'll do as a Wraparound Facilitator:

• This programs service delivery model is an evidence-based practice, as such it requires that the incumbent in the role participate actively in an ongoing training and quality assurance process to ensure the highest level of customer care possible.
• Provides leadership role in taking the initiative in engaging family, youth, and service providers in the HFW process with modeling effective communication.
• Facilitates team meetings with youth, family members, professionals, stake holders. Works to ensure that these meetings are conducted within the framework of the evidence-based practice service delivery model.
• Oversees the configuration and coordination of the development of teams for youth and family. Orients all stakeholders in the HFW process and maintains relationships for effective team building with cultural competency.
• Demonstrates appropriate safe work practices including crisis intervention skills. Appropriately responds to safety concerns, implements safety/crisis planning and problem solving.
• Maintains and follows through with all required documentation in a professional and timely manner. Ensures the files of each client are complete with all necessary documentation and HIPPA compliant.
• Participates in the on-call system for the support of the youth and families. Ensures the wraparound process is implemented with model fidelity through the direction of the coach and supervisor.

QUALIFICATIONS:

• This position requires a bachelor’s degree in psychology, social work or a related human services field, and a minimum of two full-time years’ experience working in relevant family, children/youth or community service capacity.
• The incumbent must demonstrate strong communication/interpersonal and organizational skills.
• S/he must possess a broad base of life experience and a diverse view of what families need to have better lives.
• This position requires working flexible and on-call hours, and the incumbent must have a valid driver’s license and insurance, excellent driving record, and reliable transportation.
• S/he must demonstrate sensitivity to the cultural and socio-economic differences present among the Agency’s defined-service population.
• Spanish Speaking preferred but not required.

THANK YOU

Thank you for your interest in this position and we hope to hear from you!

*Pinebrook Family Answers is an Equal Opportunity Employer and a proud supporter of the LGBTQIA community. The agency has a strong Non-Discrimination policy which can be found on our website.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have a reliable vehicle with proper documentation?

Education:

• Bachelor's (Required)

Experience:

• families, children & youth or community service capacity: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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