Job Description:

Job Summary:

Performs general clerical functions to support the U of L Madisonville Campus

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1.

Possesses an understanding of the mission and organizational structure of Baptist Health System/Education and Research

2.

Demonstrates the verbal and written skills required to effectively exchange information with colleagues, agencies, and partner associates in a positive and professional manner

3.

Demonstrates the skills and abilities to organize and prioritize work, respond to conflicting needs, and work collaboratively with colleagues, agencies, and partner associates to produce a high quality product or service

4.

Demonstrates basic computer knowledge of systems and applications

5.

Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job related hazards, and national patient safety goals.

6.

Ensures positive customer relations interactions

• Manages difficult or emotional customer situations

• Responds promptly to customer needs

• Solicits customer feedback to improve service
• Responds to requests for service and assistance
• Meets commitments

Key Accountabilities/competency

Key Accountability

Weight

1.

Utilizes computer and word processing skills to complete various reports and communications as assigned

20

2.

In course of duties routinely uses Windows applications such as, Microsoft Word, Microsoft Excel, Outlook and Internet Explorer. Accesses Internet-based applications such as Blackboard, Pubmed, and other online teaching systems

20

3.

Performs routine clerical functions

20

4.

Enters data into computer spreadsheets and databases

15

5.

Assists other students in utilization of internet-based systems

15

6.

Makes phone calls to students and volunteers at remote sites

10

Minimum Education, Experience, Training, and Licensures Required:

High school diploma or G.E.D. required, good word processing skills, some computer application skills. EXPERIENCE: Good communication skills required; experience with High School Rural Scholars program preferred.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Employees will be expected to comply with Baptist Health’s infectious disease and vaccination policies, which include but may not be limited to compliance with BHS’ mandatory vaccination policies for influenza and COVID unless reasonable accommodations are needed under applicable law

Baptist Health is an Equal Employment Opportunity employer.