Reports to: Director of Nursing
Supervises: N/A
Schedule: Full-time/Part-Time
Hours: Regular business hours; average 8 hours/day though flexibility needed to accommodate patient care and deadlines

Job Summary: The triage nurse will provide oversight of triaging patients who call or present to the center and provide clinical support to the physician as needed in caring for the patient. Duties include performing as a member of the team and assisting in the administration and maintenance of an efficiently operated clinic. Primary responsibility will be triaging, including:
Responsibilities:

• Provide routine triaging techniques to patients that present to the center or call the center for medical advice by assessing the patient’s status and verifying the patient name and date of birth with each patient encounter.

• Document all patient care instructions and advice provided.

• Provide patient education and communicate lab, x-ray, and test results with patients as needed.

• Arrange for follow-up care and appointments for patients.

• Assist with medicine reviews and interviewing patients to determine the appropriate placement when scheduling or suggesting a higher level of care needed.

• Assist with patient and parent education as needed.

• Assist with routine office duties to include, scheduling patients as appropriate, answering the phones and assisting with hands-on nursing duties as needed.

• Ability to operate computers in order to use EMR.

• Maintain log of triage calls coming in of non-patients and also maintain a log of non-patients seeking appointment with the center.

• Follow through with other duties as assigned by supervisor and participate in staff meeting and offer suggestions for improvement of practices at the center.

Working Conditions:

• Work in excess of 8 hrs./day or 40 hrs./ week to include some Saturdays and Sundays to meet the center’s needs and accomplish the duties of this position.

• Comply with and set example of compliance with BRMC’s policies/procedures/practices; comply with legal requirements for non-profit organizations.

• Perform and complete duties under stress and demands from different sources, and meeting strict deadlines.

• Tolerate prolonged computer related exposure. Able to sit or stand at a workstation for long periods of time.

• May be exposed to hostile or emotional clients, family members, and staff, as well as disturbing or sensitive information

• May be exposed to infectious diseases and medical waste.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

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