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Technology Services Support Job at Mission Academy

Mission Academy Lancaster, CA 93535

Mission Academy

Full Time, Monday - Friday, 9am -3pm

Compensation: $22.26/ hour

Help Us Change Lives

We live by the motto that “There is a Student in Front of Everything We Do” and we are very passionate about it. Do you have a passion to work with students? If so, then this is an exciting opportunity for you! As a POSITION, you’ll have the opportunity to work with a diverse group of students supporting their growth and development. Remember that teacher who made a difference in your life? Now it’s your turn.

Learn more about us at https://learn4life.org/

How You Will Make an Impact

The Technology Services Support position will provide educational and instructional technology support which includes assisting students with access to testing platforms. This Position works closely on a regular basis with client schools’ leadership and staff to resolve day-to-day issues.

Minimum Qualifications

  • 2 years’ professional experience in a technology support role with progressive levels of responsibility
  • Experience in installing, troubleshooting and maintaining various audio-visual equipment
  • Strong experience troubleshooting and resolving hardware, software, systems and network issues
  • Proficient with data backup, disaster recovery, and business continuity principals, issues, and solutions, including familiarity with image-based backup systems
  • Experience with Google Apps, Chromebooks and tablets in an educational environment
  • Understand the functions of network equipment (Routers, firewalls, switches, etc.) preferred
  • Associate degree in Computer Science, Information Services Management or related field preferred
  • Skilled in MS Office Suite, Outlook, web-based applications, etc.; Experience with Office 365 preferred

Benefits: We are committed to providing quality and affordable benefits to our employees. We offer a comprehensive and flexible benefits program designed to meet the changing needs of our employees and their families.

Some of the benefits for full-time employees include:

  • Excellent health benefits and coverage
  • Generous time off benefits fostering healthy work/life balance
  • 403(b) retirement plan with company contribution (because you will retire someday)
  • Flexible benefits
  • Investment in your professional growth with resources, training and support
  • Wellness benefits for all employees; Wellable app, Employee Assistance Program, and more
  • Generous employee discounts from everything to travel, home and car, to dining and entertainment

The organization is an Equal Employment Opportunity Employer and is family/medical leave compliant. The organization prohibits discrimination, harassment, intimidation and bullying based on the actual or perceived characteristics of disability, gender, gender identity, gender expression, nationality, national origin, ancestry, race or ethnicity, color, religion, sex, sexual orientation, immigration status, potential or actual parental, family or marital status, age, or association with an individual who has any of the aforementioned characteristics, or any other basis protected by federal,

Job Type: Full-time

Pay: From $22.26 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Lancaster, CA 93535: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Associate (Preferred)

Experience:

  • Software troubleshooting: 1 year (Preferred)
  • Microsoft Office: 1 year (Preferred)
  • Firewall: 1 year (Preferred)

Work Location: Hybrid remote in Lancaster, CA 93535




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