Tech Sales Rep Job at Holley Performance Products Inc
Remote position with hourly rate plus commissions
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Summary Statement (Objective or purpose of this position):*
This position is responsible for providing world class customer service and technical support to Holley customers and brothers The selected candidate will spend most of his/her time answering product questions, resolving technical issues as well as selling products to consumers. Achieve key performance indicator goals and ensure excellent customer experience.
Key Job Elements (Essential Functions Performed):
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Provide world class customer service
- Answer customer product questions and technical questions
- Assist customers through the sale process
- Document and report technical or quality issues to product teams
- Provide suggestions for new products
- Maintains a thorough knowledge of products
- Other duties as assigned to include various ad hoc reporting requests
Basic Qualifications (Education/Experience required):
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Be an automotive enthusiast with some technical experience.
- High school diploma or equivalent required.
- An ASE certificate or vocational certificate or 2 - year degree in an automotive field (a plus)
- Computer skills required include word processing and spreadsheet knowledge.
- Must have excellent communication skills (verbal and written).
- Bi-lingual (English/Spanish) a plus but not required.
- Some travel required (approx. 4 weekends per year) to attend automotive events/races
- Prior experience working with cars/trucks as well as any sales or customer service skills is preferred
- Strong work ethic, dependability, and flexibility are required
- Work experience in a call center preferred
Job Type: Full-time
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