Level 2-3 Systems Engineer - Maintains internal company and client computing environments by identifying network requirements; installing upgrades; monitoring network performance. Monitors and Remediates issues through onsite visitation and remote monitoring and remediation tool set.

This position requires both remote and onsite visits to client environment locations for troubleshooting and remediation, upgrades, projects, etc.

Job Duties:

• Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. (To include router configuration, VPN, Guest Networks, PTP VPN, VLan, etc.) – Experience with Watchguard Routers preferred
• Establishes network by evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
• Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
• Secures network by developing network access, monitoring, control, and evaluation, maintaining documentation.
• Prepares users by designing and conducting training programs, providing references and support.
• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects organization's value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Monitors client environments though remote monitoring tool kit and performs remote remediation when available.
• Performs server upgrades and projects to Windows and Exchange server environments.
• Performs Network assessments and documents network information for client environments.

Skills/Qualifications: Network Performance Tuning, LAN Knowledge, Network Design and Implementation, Problem Solving, Strategic Planning, Multi-tasking, Quality Focus, Coordination, Technical Understanding, Quick Study, Technical Zeal

Experience in maintaining and upgrading the following:

Windows Server 2008-2022, Exchange Server, Office 365, Windows 7-11 OS, Router Configuration and implementation, VLan, Network Monitoring and Management, VoIP

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• The Colony, TX: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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