Systems Analyst Job at PSI Pax
PSI Pax is currently recruiting a
Systems Analyst to
support our government customer in Baltimore County, MD.
Duties
& Responsibilities:
Baltimore County’s Office of Information Technology (OIT) is seeking a Systems Analyst to capture and document the business processes and to-be process for upcoming work in Overdose Data to Action.
- Develops functional/non-functional system requirements using documented business
requirements.
- Works with development staff and/or OD2A staff to create prototype designs for medium risk
projects. Creates detailed unit/system testing scripts based on functional requirements.
- Works with QA staff to facilitate user acceptance testing processes as required.
- Assesses and develops recommendations for process improvements and technology solutions
for County agencies.
- Captures, consolidates, and communicates information from the Subject Matter Experts
(SMEs) to the rest of the team.
- Responsible for the high-level design and integration of software development by effectively
partnering with business users, project managers and application developers.
- Analyzes existing business processes and data flows to develop system designs, delivery
roadmaps and integrations to other systems.
- Conducts in-depth analysis of County systems, operations, and procedures. Works with County
users to define system requirements and resolve problems. Translates client requirements into
highly specified system design documents.
- Performs full lifecycle development of systems. Assesses business opportunities, defines
problems and identifies business solutions. Develops the needs assessment and requirements
analysis.
- Provides quality customer service.
- Actively pursue innovative initiatives and improvements in current processes.
- Gather/document business requirements for change requests (break/fix).
- Confers with County agencies and provides advice, consultation, and technical assistance
throughout project implementation.
- Participates in user training or often conducts the training when needed.
Required Qualifications:
- At least two years' experience in the administration or support of enterprise systems.
- Knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems. Knowledge of business operations, processes, and procedures.
- Knowledge of processes, methods and techniques utilized to analyze and evaluate business
operations.
- Skill in analyzing and evaluating administrative processes for automation.
- Ability to assist in the analysis and evaluation of the feasibility and suitability of information
technology projects.
- Ability to establish and maintain effective working relationships.
- Ability to communicate effectively in both written and verbal forms. Ability to develop requirements, design and other life cycle documents. Ability to create precise and effective technical documentation.
- Excellent oral and written communication skills with internal and external clients and vendors.
- Ability to produce documentation that will be used by various audiences, including but not limited
- to design documents for each application being reviewed that will include business requirements,
- functional specifications, test plans and scripts.
Preferred Quali fications:
- Strong analytical and problem-solving skills.
- Outstanding business process fluency, with a strong ability to discuss processes at a level of detail
sufficient to gain insight into the underlying business problem or opportunity.
- Ability to work in a team environment, establishing and maintaining strong professional
relationships.
- Maintain the security and confidentiality of any proprietary or sensitive data in any medium.
- Recent engagement with a government entity.
- Experience within Health and/or health systems.
Education Requirements:
Graduation from an accredited college or university with a bachelor's degree in Business or
Computer Science.
“This position requires a completed COVID-19 Attestation (proof of vaccine or approved medical or religious exemption)”.
PSI Pax is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
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