STATEMENT OF PURPOSE:

The Systems Engineer troubleshoots and maintains network and system services. This includes network systems, switches, routers, server systems, and monitors underlying communications protocols.

ESSENTIAL FUNCTIONS:

• Participate in the selection, implementation, training, and maintenance of management information systems, according to SLFHC policies and procedures, and in conformity with the Information Management Plan
• Survey systems and business needs reach optimal performance or service deliveries
• Participate in the selection of software and hardware
• Interface with users, consultants, technical teams, and vendors for maximum guidance in determining the most appropriate type of hardware installation
• Design, specify, and document network and system configurations according to user needs, utilizing outside support resources as appropriate
• Participate in special projects to research, record, analyze, and present management information. May initiate such special projects from discussions with department heads
• Maintain and support LAN/WAN network infrastructure and stand-alone hardware, software, and computing peripherals
• Perform and manage backups and disaster recovery functions of network servers for information systems, per SLFHC policies and procedures
• Coordinate the repair and maintenance of network and personal computers with outside vendors
• Prepare and maintain charts and diagrams to explain network operation and to train managers and others in proper use
• Develop and monitor appropriate security procedures to safeguard system from physical harm and viruses, unauthorized users, and damage to data
• Assure the confidentiality and integrity of SLFHC data by arranging and administering security measures to restrict unauthorized use of data systems and databases
• Manage off-site storage necessary for recovery purposes, and participates in development of recovery procedures.
• Consistently provide exceptional customer service

EDUCATION AND EXPERIENCE:

• High School diploma or equivalency
• Bachelor of Science degree in computer science, MIS or equivalent years of experience
• Microsoft Certification Systems Engineer, Cisco CCNA certification preferred
• A+ Certification and Network + Certification (or obtain within 90 days of hire)
• Two or more years of experience Administrating experience with Microsoft Server NT through server 2016. Microsoft Office/ O365, IIS, Microsoft Exchange, Microsoft SQL Server, VMWare ESX, Cisco Routing and Switching technologies.
• Two or more years of experience with LAN technologies, including multiple Wide Area Networking, and edge security.