Sr. Program Manager, Primary Care Population Health Job at Cambridge Health Alliance
Location: CHA Malden Care Center
Work Days: 8am -4:30
Category: Professional and Management
Department: Pop Health Administration
Job Type: Full time
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union
Position Description:
Under the direction of the Senior Director for Population Health Quality Performance , the Senior Program Manager will provide support to the clinical and operational leadership of Primary Care to assist in their achievement of established targets on priority performance measures. The Senior Program Manager will provide planning, development, monitoring and project management of the ACO and Medicaid Waiver deliverables and a wide range of administrative and operational initiatives.
This role will consist of collaborative work with Primary Care leadership and clinical teams, as well as departments throughout CHA (Accountable Care Organization, IT, Quality, Performance Improvement, Government Affairs) to improve systems of care in order to support the achievement of ACO and Waiver metrics and other reporting and performance deliverables. The Senior Program Manager will partner closely with performance improvement staff assigned by the Quality and Safety Department to Primary Care to ensure alignment in focusing on the designated quality improvement priorities.
Under the direction of the Senior Director of Population Health Quality Performance, the Senior Program Manager will assist Primary care leadership in planning, implementing, evaluating, and continuously improving many simultaneous projects to achieve strategic priorities for Primary Care. These initiatives will include a wide range of activities related to strategic planning, practice transformation, change management, workforce engagement, data systems and quality/process improvement.
Specific Duties & Responsibilities:
1. Collaborate with the Sr. Director for Population Health Quality Performance , Primary Care (PC) leadership, as well as departments throughout CHA to create project plans to improve systems of care within Primary Care in order to achieve ACO and Medicaid Waiver reporting and performance deliverables. These deliverables are necessary to satisfy all value-based and pay-for-performance contracts including: developing quality measures and analytic tools for performance management; producing reports for the Executive Office of Health & Human Services; in conjunction with the PC Performance Improvement (PI) Consultant and PC leadership, establish improved clinical and operational workflows; create and manage complex, multi-year work plans to support the organization, prioritization, and monitoring of performance improvement to meet metric targets.
2. Develop detailed reports on deliverables and quality metric performance for the ACO and Medicaid Waiver contracts. Complete timely submission of reports on care transformation deliverables and quality performance, both to internal leaders for monitoring and performance improvement, as well as external audiences in order to claim contingent incentive payments related to the Medicaid Waiver and the ACO.
3. Partner with the PC PI Consultant and PC leadership to develop and execute targeted initiatives to improve performance on key quality measures for Primary Care. The Senior Program Manager may be asked to participate in PI projects as needed.
4. Facilitate and/or lead the development of quality metrics. Complete the validation and ongoing monitoring of quality metrics included in the ACO and Waiver programs. This will include assisting with the development of Epic enhancements, analytical reports, tools and other technologies.
5. Promote a thriving PC Population Health Committee structure by engaging clinical and administrative leaders and staff through buy-in, optimism and collaboration amongst the group.
6. With guidance from the PC PI Consultant and PC leaders, assist in the development and presentation of training materials for PC staff and providers to understand new performance improvement initiatives and workflows.
7. Facilitate or participate as appropriate in interdepartmental committees relevant to the quality performance improvement priorities.
8. As needed, offer technical assistance to clinical and operational leaders on quality measurement, building improvement capability, population health management, care integration & coordination, EMR optimization, and more. 9. Supervise a Program Manager that provides oversight to Planned Care Coordinators who support quality performance metrics by coordinating outreach to specified patient populations.
10. Performs other related duties as assigned or directed such as the Phytel contract for implementation and oversight.
Qualifications/Requirements (*preferred)
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Work Days: 8am -4:30
Category: Professional and Management
Department: Pop Health Administration
Job Type: Full time
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union
Position Description:
Under the direction of the Senior Director for Population Health Quality Performance , the Senior Program Manager will provide support to the clinical and operational leadership of Primary Care to assist in their achievement of established targets on priority performance measures. The Senior Program Manager will provide planning, development, monitoring and project management of the ACO and Medicaid Waiver deliverables and a wide range of administrative and operational initiatives.
This role will consist of collaborative work with Primary Care leadership and clinical teams, as well as departments throughout CHA (Accountable Care Organization, IT, Quality, Performance Improvement, Government Affairs) to improve systems of care in order to support the achievement of ACO and Waiver metrics and other reporting and performance deliverables. The Senior Program Manager will partner closely with performance improvement staff assigned by the Quality and Safety Department to Primary Care to ensure alignment in focusing on the designated quality improvement priorities.
Under the direction of the Senior Director of Population Health Quality Performance, the Senior Program Manager will assist Primary care leadership in planning, implementing, evaluating, and continuously improving many simultaneous projects to achieve strategic priorities for Primary Care. These initiatives will include a wide range of activities related to strategic planning, practice transformation, change management, workforce engagement, data systems and quality/process improvement.
Specific Duties & Responsibilities:
1. Collaborate with the Sr. Director for Population Health Quality Performance , Primary Care (PC) leadership, as well as departments throughout CHA to create project plans to improve systems of care within Primary Care in order to achieve ACO and Medicaid Waiver reporting and performance deliverables. These deliverables are necessary to satisfy all value-based and pay-for-performance contracts including: developing quality measures and analytic tools for performance management; producing reports for the Executive Office of Health & Human Services; in conjunction with the PC Performance Improvement (PI) Consultant and PC leadership, establish improved clinical and operational workflows; create and manage complex, multi-year work plans to support the organization, prioritization, and monitoring of performance improvement to meet metric targets.
2. Develop detailed reports on deliverables and quality metric performance for the ACO and Medicaid Waiver contracts. Complete timely submission of reports on care transformation deliverables and quality performance, both to internal leaders for monitoring and performance improvement, as well as external audiences in order to claim contingent incentive payments related to the Medicaid Waiver and the ACO.
3. Partner with the PC PI Consultant and PC leadership to develop and execute targeted initiatives to improve performance on key quality measures for Primary Care. The Senior Program Manager may be asked to participate in PI projects as needed.
4. Facilitate and/or lead the development of quality metrics. Complete the validation and ongoing monitoring of quality metrics included in the ACO and Waiver programs. This will include assisting with the development of Epic enhancements, analytical reports, tools and other technologies.
5. Promote a thriving PC Population Health Committee structure by engaging clinical and administrative leaders and staff through buy-in, optimism and collaboration amongst the group.
6. With guidance from the PC PI Consultant and PC leaders, assist in the development and presentation of training materials for PC staff and providers to understand new performance improvement initiatives and workflows.
7. Facilitate or participate as appropriate in interdepartmental committees relevant to the quality performance improvement priorities.
8. As needed, offer technical assistance to clinical and operational leaders on quality measurement, building improvement capability, population health management, care integration & coordination, EMR optimization, and more. 9. Supervise a Program Manager that provides oversight to Planned Care Coordinators who support quality performance metrics by coordinating outreach to specified patient populations.
10. Performs other related duties as assigned or directed such as the Phytel contract for implementation and oversight.
Qualifications/Requirements (*preferred)
- BA or BS Degree required, MA or MS Degree preferred, in health care, administration, or research (Public Health, Hospital Administration, Business Administration w/ health care concentration; Social Work, Psychology, Nursing, etc.)
- Three or more years of experience in program and project management.
- Demonstrated ability to design, implement, and improve new initiatives (clinical or managerial)
- Demonstrated skills with quality measurement, performance monitoring and improvement.
- Knowledge of concepts and frameworks for improvement science, quality improvement.
- Demonstrated analytical capabilities.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.