Job Summary

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Under the direction of the Director of Communications, this position is primarily responsible for assisting the Director to develop and implement an effective digital communications and community outreach program for Los Angeles Homeless Services Authority (LAHSA). Communications responsibilities include social media management, newsletter management, graphic design, photography, video production and editing, website management. Community Outreach activities include providing support to internal teams, City, County, and other groups to promote education and awareness regarding homelessness issues throughout Los Angeles County.

Essential Job Functions

• Develop and execute social media communications plans.
• Create consistent content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns.
• Monitor trends and trending topics daily to post relevant content to social media platforms.
• Develop social media influencer relationships; make and maintain new connections on all platforms.

Assist in building marketing and promotional materials.

• Help develop community engagement by engaging in dialogue (i.e., commenting, liking posts, responding to messages) with service providers and other partners on social media.
• Develop and send e-newsletters.
• Fulfill department requests for presentation materials, including PowerPoints.
• Develop relationships with internal departments to facilitate the collaboration of communication efforts.
• Assist in updating and maintaining LAHSA Style and Grammar Guide and LAHSA promotional materials.
• Attend events and meetings.
• Assist with the coordination of press conferences and other events as needed.
• Copy editing, writing, and additional special projects.

Knowledge, Skills & Abilities

• Strong knowledge of graphic design programs.
• Strong understanding of various social media platforms; actively stays up to date on social media best practices.
• Excellent people skills, specifically customer service skills and a capacity for collaboration and interpersonal relationships.
• Excellent written and verbal communication skills, including the ability to express technical concepts clearly to both technical and non-technical audiences.
• Strong organizational skills with strong attention to detail.
• Successfully multi-task several projects at once, often with tight deadlines while maintaining careful attention to detail.
• Advanced communication skills, and the ability to communicate with all levels of management, staff and external clients.
• Demonstrated ability to work with a diverse community and organizational groups.
• Other duties and special projects as assigned.

Training & Experience

• Proven professional experience and educational background.

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COVID-19 Vaccines*

• Effective November 1, 2021, LAHSA will require proof of vaccination for all employees. This requirement is in response to the public health emergency and is intended to reduce the spread of COVID-19 among LAHSA employees, our stakeholders and those we serve – it will remain in effect for the duration of the public health emergency.
• Employees may apply for an exemption if they cannot be vaccinated due to complicated medical conditions or sincerely held religious beliefs. If the exemption is approved, then the employees will be subject to weekly COVID-19 testing.

Schedule

• The Executive Director or designee may change the schedule of positions between remote, hybrid and onsite, as necessary to accomplish LAHSA business.

**
A_ppointments are typically made between the minimum and the midpoint of the range, depending on qualifications. _Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at humanresources@lahsa.org.

Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Medical plans are administered through ADP Total Source. The following are enrollment options:

Medical
HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Total Source. The following are enrollment options:

Dental
HMO/PPO: Guardian Dental

VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP TotalSource. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.

ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP TotalSource. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.

Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.

Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.

Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 5% of the employee’s salary with a qualification date of 500 hours or 6 months after the date of hire.

Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.

Time Off Administrative Leave
Executive Director, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.

Vacation
Vacation is earned according to each month of service commencing with the employee’s initial date of hire.

• Less than five (5) years of employment, eighty (80) hours per year.
• Five (5) to ten (10) years of employment, one hundred twenty (120) hours per year.
• More than ten (10) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than one hundred twenty (120) months of employment. This vacation accrual is capped at twenty (20) workdays per year

Maximum accrual of vacation leave is 200 hours.

Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.

Paid Holidays
All employees receive the following observed company holidays off:
New Year’s Day
Martin Luther King Jr. Day
President’s Day
Cesar Chavez Day
Memoria Day
Juneteenth
Independence Day
Labor Day
Indigenous People’s Day
Veteran’s Day
Thanksgiving Day
Day After Thanksgiving
Christmas day

In addition to the above holidays, full-time regular employees who have completed their 1-year introductory period are entitled to two (2) “Floating Holidays” during the calendar year.

Updated 08/01/2022

Job Type: Full-time

Pay: $64,480.00 - $81,305.46 per year

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