Pursue Your Passion for Wine with Domaine Serene!

Domaine Serene seeks an experienced, driven Sommelier to build relationships and inspire customers on their wine journeys. We are looking to hire the best of the best—a hardworking and dependable team player, eager to learn and excel. The Sommelier is a full-time, benefitted position with highly competitive pay, eligible for our generous incentives and bonuses with opportunity for career advancement. We offer a deep education in Oregon and Burgundian wines, and a rewarding career growth path for top performers.

Mission: The Sommelier provides an exceptional brand experience for consumers through the highest level of product knowledge, hospitality, and customer service. The Sommelier broadens our reach by nurturing both new and existing clients to further the Evenstad Estates brand. This person works as part of a highly skilled and flexible team of Sommeliers that assists in leading and training our Wine Specialists in our multiple wine venues.

Roles and Responsibilities:

• Elevates wine culture and knowledge among winery Hospitality team. Exudes excitement for the brand and a contagious passion for wine, motivating others to enhance their knowledge of wine.
• Independently supervises tasting room and staff while taking a small section of guests. Assists with mentoring and training Wine Specialists and Support Staff on hospitality services standards.

• Leads guests through tasting flights, educating them on Evenstad Estates brands, wines, vineyards, and story. Actively promotes the sale of Evenstad Estates Memberships and wine.
• Drives hospitality sales through experiences and engagement with guests.

• Assists Winery Ambassadors in leading events at our multiple wine venues. Performs various duties to help ensure the success of the event.

• Thoroughly follows opening and closing procedures of all wine venues including, but not limited to, wines for sale, tasting room flight sheets, food menus, sample wines and venue cleanliness.

• Builds relationships with our Members/VIP’s to increase client satisfaction and retention; secures and hosts tasting appointments with top clientele.

• Maintains and grows personal Outreach Key Contacts and business.

• Maintains regular, reliable and punctual attendance. Position may require flexibility in hours and days worked and include some weekends or evenings.

• Other projects and duties as assigned.

Requirements and Qualifications:

• Associate degree or bachelor’s degree with a focus in hospitality or business is preferred.
• Two or more years of experience in customer service for a premier or luxury brand is required, additional experience in inside sales and outreach is preferred.
• Experience working in fine dining restaurants with a thorough understanding of the luxury hospitality industry and its standards.
• Detail-oriented work habits and strong organization skills.
• Must have problem-solving, multi-tasking and interpersonal skills.
• Ability to work under pressure and make decisions independently.
• Demonstrated knowledge of MS Office, including Word, Excel and PowerPoint, with additional experience in WineDirect preferred.

• Agile and enthusiastic learner, who will be comfortable moving fluidly between projects, locations, and roles.
• Communicate effectively using open, professional dialogue and solution focused communication.
• Actively seeks information to better understand company-wide business.
• Works collaboratively in a team environment with a spirit of cooperation.

Certificates, Licenses and/or Registrations:

• Must have OLCC Service Permit.
• Certified Sommelier, CSW or WSET Level 2 preferred.

Physical Demands & Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts and outdoor weather conditions. The employee is regularly required to sit, stand, walk, use stairways to climb to multiple floors within office building, and talk or hear. The employee is occasionally required to use hands and fingers to type or dial, climb or balance, stoop, kneel, crouch or crawl, and reach with hands and arms.

The employee must occasionally lift and/or move up to 50 pounds moving heavy boxes of wine, furniture, and supplies to wine access storage, refrigerated areas, the selling floor and other areas as directed. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate to loud. The work environment for this position has frequent temperature swings as the person in this role moves between the guest space, outdoors, dishwashing area, refrigerators and working next to kitchen equipment.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

Work Location: One location

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