Patrol's main function is to provide a safe skiing and riding mountain resort environment through continuous education, visible resort presence and positive reinforcement while offering unprecedented quality of patient care and response when necessary. You must know and understand Skibowl’s Code of Conduct, Enforcement Policy, the Skier Responsibility Code, and the Patrol Department’s Policies, Procedures, and Plans.

Essential Job Functions

• Interactive participation, communication and execution of our safety policies, procedures, and plans.
• Routine trail inspection & maintenance, hazard identification, marking and padding.
• Resort emergency medical care, response, transportation and documentation for the sick or injured.
• Functions and duties as outlined by the Skibowl Ski Patrol Manual and as requested by supervisor.
• Mentoring of Patrol Candidates.
• Outstanding customer service and interaction with guests to deliver a high quality mountain resort experience.
• Able to participate and assist with all lift evacuation and MCI procedures.
• Adhere to all company policies as outlined in the Employee Handbook and Safety & Health Guide.
• Display excellent people skills and ability to make rational decisions under pressure and during emergency situations.
• Work as a TEAM PLAYER in a TEAM atmosphere.
• Help out in other departments as needed.
• Separate garbage and recyclables into appropriate bins.
• Other duties as assigned.
• Have an excellent attitude!
• Look out for all Skibowl/H-Management/Mt. Hood Management property and assets.
• Address any issues as they occur or inform the appropriate department manager.
• Assist customers and provide a high level of customer service.

Qualifications

• Attend Skibowl new hire orientation.
• Attend Skibowl Patrol trainings and orientation.
• Must be at least 18 years of age
• Must have excellent guest service skills
• Must work well in a team
• Must be able to work in inclement weather in a high alpine environment
• Must have manual dexterity to operate equipment
• Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions
• Must be available to work holidays and weekends
• High school diploma or GED required; and possession of a current Emergency Medical Technician (EMT) certification OR National Ski Patrol Outdoor Emergency Care (OEC) OR Wilderness First Responder (WFR). National registry EMT accepted.
• Previous patrol or experience not required.
• Must be an expert level skier/snowboarder, capable of skiing all types of terrain under all weather conditions.
• Resort Certified in Bloodborne Pathogens training program.
• The employee frequently is required to reach with hands and arms, climb or balance, and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move more than 100 pounds.

Responsibilities

• Supervising and promoting guest safety on varied terrain in high altitude, with varying winter weather conditions
• Assisting injured guests on the mountain and administering first aid
• Transporting injured guests off the mountain using a toboggan or supporting air lift operations
• Performing closures at the end of the day to ensure that all guests are safely off the mountain
• Maintaining trails, such as removing debris and marking hazards
• Transporting and setting up mountain safety equipment
• Transporting supplies and heavy equipment to areas of need, on skis or snowboard
• Avalanche mitigation will be at the discretion of the patrol supervisor.
• Enforcement of the Skier Responsibility Code and Resort Policies
• Guest and Self chairlift evacuation

Equal Employment Opportunity Policy

Mt. Hood Skibowl provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.