Please note, this position is located at Solitude Mountain Resort in Solitude, UT

Seasonal

JOB TITLE: Ski & Ride Sales Agent

DIVISION: Snowsports

REPORTS TO: Business Manager

LOCATION: Moonbeam

CLASSIFICATION: Full-Time/ Seasonal/ Hourly

POSITION:

The Ski and Ride Sales Agent is responsible for making in person sales and reservations for ski and ride school products and services, providing excellent guest services by supplying guests with lessons information, pricing, available products and general mountain information. This position may also answer phones and returns messages and communicates any bookings with management and instructors.

SPECIFIC JOB REQUIREMENTS:

• Phone and computer skills
• Strong customer service skills, communication, accuracy and timeliness
• Ability to learn quickly
• Ability to handle periods of very high volume or very low volume of business
• Ability to perform simple math and balancing

JOB DUTIES AND RESPONSIBILITIES:

• Greet guests with a positive and friendly demeanor
• Explain lesson products and pricing to guests
• Sell products and take payment with accuracy
• Use of computer and point-of-sale system
• Answer phones and return voice mail messages
• Take in person reservations, while handling sensitive financial information in a secure manner
• Ensure guest needs are met and policies are followed by employees and guests
• Gain knowledge of lesson format, and general mountain information
• Opening and closing procedures of SRS offices, including balancing till at the end of the shift each day
• Communicate between supervisors, instructors and report medical emergencies if necessary

THE BENEFITS AND PERKS

At Solitude Mountain Resort, we offer a variety of employee benefits! First, you are lucky enough to be working in the beautiful, scenic Wasatch Mountains. Enjoy mountain activities before work, after work, on work breaks, and on days off! Activities include skiing, snowboarding, snowshoeing, cross country, hiking, mountain biking, climbing, and so much more. Work with other mountain enthusiasts. This is an excellent opportunity to socialize, meet great people, and attend employee events around the resort. Some events include unique opportunities like employee ski days, employee yoga, live music events, film festival ski movie features, and many more summer activities- at work! You get to work and play in the same place. Eligibility is dependent on all employee classification of work.

BENEFITS:

Ski and Ride

• Eligible employees receive a free Solitude season pass for themselves and eligible dependents. This includes unlimited skiing/riding for winter employees with no blackout dates and bike hauls for summer employees
• Free access to select Alterra Mountain Company Destinations throughout North America for you and eligible dependents
• Discounted Solitude lift tickets for your friends & family
• Discounted ski and ride lessons
• Free Nordic ski and snowshoe pass for the Solitude Nordic & Snowshoe Center for winter employees
• Ski and ride perks at other local resorts
• Complimentary UTA Ski Bus pass

Other Benefits

• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSA, FSA for eligible employees
• Discounts resort-wide for food, rentals, retail, lessons, and more
• Pro deals with hundreds of outdoor brands
• 401(k) plan with generous company match for all employees
• Free counseling service for you and your household members through our Employee Assistance Program