Shop Key Holder- Chicago

We are looking for a Shop Key Holder for our Chicago store. This is the perfect role for someone looking to take on new leadership within the shop, in a part-time capacity. The Shop Key Holder is responsible for delivering the best customer service on the planet. When assigned, this person will be responsible for leading accurate opening and closing processes, and handling customer concerns in the absence of a shop manager. Obvi the Shop Key Holder will have the most fun possible, sharing their ideas to further the growth of the shop and expand the current customer base. In this role, you might be asked to lead a conga-line of customers, stand on your head, or yodel on command. Did we mention that fun thing?

Summary: An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.

Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.
• Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
• Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, maintaining a safe shopping environment, and appropriately representing and supporting the company's mission.
• Receives and stocks merchandise/supplies, maintains facility by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation.
• A base knowledge of outdoor gear products, brands, the outdoor industry, and personal experience with the types of products Moosejaw sells

Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.

• Moves up and down a ladder.
• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Visually verifies information, often in small print.
• Visually locates merchandise and other objects.
• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
• Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.

Work Environment
Working in the following environment is necessary to perform one or more of the essential functions of this position.

• Works varying shifts as required.
• Works overnight as required.

Job Type: Part-time

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