Shop Assistant Job at Sherwood Country Club
Sherwood Country Club Westlake Village, CA 91361
$18 - $20 an hour
As a Golf Shop Assistant, you will play a crucial role in supporting the merchandising operations of Sherwood Country Club. You will work closely with the golf shop Merchandiser, Director of Golf, Head Golf Professional, and the and the rest of the team to ensure an exceptional customer experience and efficient store operations. Your primary responsibilities will include assisting members and guests, maintaining the sales floor, restocking merchandise, and ensuring the overall cleanliness and organization of the shop.
Responsibilities:
- Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Provide product information, answer questions, and offer recommendations to customers.
- Assist customers in finding the right products based on their needs and preferences.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Answer phone calls and make golf reservations as needed.
- Sales Support:
- Assist with sales transactions, including processing payments and operating the point of sale (POS) system.
- Maintain a thorough knowledge of available merchandise, including golf equipment, clothing, and accessories.
- Cross-sell products to maximize sales opportunities.
- Keep track of inventory levels and communicate with the golf shop manager to restock items as needed.
- Merchandising and Display:
- Help maintain a visually appealing and well-organized sales floor.
- Assist with the setup and display of merchandise according to visual merchandising guidelines.
- Ensure product signage and pricing are accurate and up to date.
Qualifications:
- High school diploma or equivalent.
- Previous retail experience preferred, especially in a golf environment.
- Strong customer service and communication skills.
- Basic math skills for handling transactions and inventory management.
- Ability to work effectively in a team environment.
- Detail-oriented with excellent organizational skills.
- Basic computer skills for operating the POS system.
- Flexibility to work weekdays, weekends, and holidays as required.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
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