Shift Leader Job at Dunkin Donuts | Maritime Coffee Time, LLC
Dunkin Donuts | Maritime Coffee Time, LLC Annapolis, MD 21403
Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us?
Overview
Shift Leaders at Maritime Coffee Time are generally responsible for coaching Dunkin Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.
Heres whats in it for you:
Daily Consumption allowance- Hours that work for you
- 6% matching 401k
- Attendance bonus (extra $5/day)
- Daily tips
- Weekly pay (every Friday)
- Anniversary bonus (years of service x $100)
- College Books reimbursement program
- Career development and growth
- Training and ongoing development opportunities
- Paid Time Off**
- Healthcare**
**Eligibility requirements
Heres who were looking for:
A welcoming, upbeat, positive attitude- Someone who focuses on providing an exceptional guest experience and a positive working environment for their teammates
- A results driven leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant
- The ability to effectively teach, coach, train and motivate others on all aspects of the restaurant operations
- Someone with a passion for people development, who strives to elevate those around them
Responsibilities Include:
- Perform all responsibilities of restaurant team members
- Support the Restaurant Manager in meeting operational goals and execution
- Ensure Brand standards are met throughout shift including preparation of food and beverages
- Communicate shift priorities, goals and results to restaurant team members
- Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
- Support the training of restaurant team members as needed
- Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
- Communicate clearly with the next Shift Leader to help prepare him/her for shift
- Ensure Food Safety standards are met
- Manage Inventory throughout the shift
- Provide great guest service and coaches restaurant team members to do the same
- Schedule restaurant team members for shifts
- Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
Education/Experience:
- Basic computer skills
- Fluent in spoken and written English
- Previous leadership experience in retail, restaurant or hospitality preferred.
Key Competencies
- Works well with others in a fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and adapt to change
- Guest focused
- Ability to assist with training
- Problem solving
- Motivating others
Physical Demands/Working Conditions:
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
- Wearing a headset
- Working in a small space
PAY: $15-17*+Tips
- Pay is based upon experience and availability. If candidates offer open availability (i.e. opening, mid, closing shift and weekends) and have previously worked in a Dunkin Donuts restaurant;they will be considered for the higher range of pay.
Brand: Dunkin Donuts
Address: 934 Bay Ridge Rd Annapolis, MD - 21403
Property Description: MCT Bay Ridge
Property Number: 359142
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