Service Manager Job at FIELDS LEXUS AND COLLISION CENTER GLENVIEW
FIELDS LEXUS AND COLLISION CENTER GLENVIEW Glenview, IL 60025
SERVICE MANAGER
Are you looking for the next step in your career? Fields Automotive Group is seeking a Service Manager to take our Service Department to the next level.
About Us
FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.
What We Offer
- Medical
- Dental
- Vision
- Short and Long Term Disability
- Paid Basic Life Insurance
- 401(k) Plan
- Personal Time Off
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Health and wellness
- Saturday Lunches
- Discounts on products and services
Responsibilities
Assist customers in servicing, repairing and explaining each service need.
Understanding customers' requirements and concerns; matching requirements and concerns to various service options.
Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
Keeps abreast of new products, features, accessories and attend product training as required.
Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.
Creating goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
Qualifications
A minimum of 3 years of experience as a Service Manager is required.
Strong focus on providing excellent customer service.
A high school diploma is required.
Clean and valid Driver's License
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.