Service coordination is a service that assists a participant in gaining access to needed waiver services, MA State Plan services and other medical, social and educational services regardless of funding source. A Service Coordinator employed by PA Health Management must be highly skilled at customer service, be compassionate, and have a desire to help others. The job roles and responsibilities include, but are not limited to:

• Complete a person-centered assessment and a level of care evaluation at least annually.
• Develop a service plan for each participant and modify it at least quarterly.
• Review the participant’s needs, goals and outcomes with the participant and other persons that the participant requests each time service plan is revised.
• At least one telephone call or face-to-face visit per month. Quarterly face-to-face visits are required, but more frequent visits may be necessary depending on the participant’s status.
• Assist participant to find providers for the services that are approved and authorized through the participant’s waiver or program.
• Work with varying agencies to assist participant to obtain all approved and authorized services requested.
• Evaluate if the participant’s needs, goals and outcomes are being met by the service.
• Document all work completed in assisting participant in any way.
• Assess all other possible funding sources before submitting requests to the waiver programs.

Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree in social work, psychology or related field.
• 3 years experience in social work field required.
• Prior service coordination experience is a plus.
• Proficiency in Microsoft Office.
• Ability to navigate and perform searches on the internet.

Job Type: Full-time

Job Type: Full-time

Pay: $40,000 per year

COVID-19 considerations:
Covid Vaccine will be required for employment

Job Type: Full-time

Salary: $40,000.00 - $41,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Job Types: Full-time, Part-time

Pay: $40,000.00 - $41,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Signing bonus

License/Certification:

• Driver's License (Preferred)

Work Location: Remote

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