Interested in starting a new career where you can gain benefits such as a 401K and great pay, with an opportunity to grow? You will find it with Paul Campanella’s Auto & Tire Center. We are a fast-paced environment where motivation is key. Working together with with other certified and skilled Technicians, you will solve problems, meet deadlines, and deliver amazing results. We are hiring experienced, and dedicated Technicians and Customer Service Advisors today.

About Us:

Paul Campanella’s Auto & Tire Center is proud to be recognized as the best full-service auto repair shop in Northern Delaware. Since 1986, our family owned and operated automotive service centers have been providing top notch automotive maintenance services, and setting the standard for auto repair in Wilmington, DE and the surrounding local communities.

Responsibilities and Qualifications:

· Greet customers and provide excellent customer service from receive to release of their vehicles.

• Perform customer service duties, i.e. answering the phone, scheduling service appointments, and reaching out to customers, via phone or text, to inform them their vehicles are ready for pick up.

· A firm understanding of automotive parts, products, and repairs, along with the experience of outsourcing such parts to complete repair estimates.

· Translate customer reported problems to actionable work orders for technicians to complete.

· Answering customer questions about service outcomes and consulting with technicians when necessary.

· Ability to communicate complicated automotive process to customer who may only have basic automotive knowledge.

· Basic knowledge of computer programs including word processing and database tools for ordering necessary parts from suppliers. Proficiency in Mitchell is a preferred.

· Basic mathematics skills to prepare and process customers completed invoices and facilitating receipt of payments in our point of sale system.

Benefits:

Health Insurance

Dental and Vision Insurance

401K Retirement Plan with Company Match

Paid Days Off

Holidays Off

Career Development

Job Type: Full-time

Pay: $60,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Day range:

• Monday to Friday

Shift:

• Day shift

Experience:

• sourcing parts: 2 years (Required)
• Service writing: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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