Server Huddle House

****All Shifts Needed****

Our Purpose

Bringing Friends and Families Together, over Delicious Food, Served from the Heart.

Our Brand Positioning is “Homestyle Food for Everyday People”. We serve high quality, freshly prepared home-style food, in a relaxed environment, so people can come as they are and catch up with family and friends, served by people they know from the community

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

Position Overview

The Restaurant Server will oversee the day to day operation of first-class customer service and food service in the restaurant. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

Responsibilities

• Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform.
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review menu with customers when needed, suggestively sell products and take order from each customer at the table.
• Handle money from customers; ring up tickets using the POS system and make proper change.
• Account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Using all tools provided by the manager keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms.
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
• Perform all duties with a sense of urgency

Qualifications

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• “Can do” attitude

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $12.00 - $19.02 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Referral program

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Mascoutah, IL 62258: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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