Senior Technology Analyst Job at WellSpan Health
# Remote (Within 1-2 hours of WellSpan's Footprint)
Job Description:
Under the general supervision of the Director-HR Technology, the Senior Analyst-HR Technology is a lead technical resource who, utilizing their previous human resources expertise, partners with HR and IT areas, and their customers, to optimize, support and maintain HR systems. Analyzes process design and data flow and recommends improvement by leveraging technological capabilities. Serves as a technical point-of-contact for the assigned functional area and is responsible for the build, configuration, testing and support of HR data processes within the assigned HCM ERP module(s) and/or HRIS applications. Assists subject matter experts with ensuring data integrity and serves as technical lead and business intermediary for HCM ERP system upgrades and patches, new functionality implementations, testing and other technical projects as assigned. Contributes to project plans, ensures adherence to project schedules and works effectively with peers to set technology priorities and conduct long-term planning. Serves as the third tier of technical support for the HR Service Center. Functional Area of Responsibility may include Absence, Benefits, TA, Compensation, Talent, HR Operations, Project Management/Testing Coordinator, etc..
Duties and Responsibilities
- Acts as HR Technology subject matter expert working with various departments to understand business requirements. Configures and tests the various system solutions to best meet the organization's needs while leveraging technology to be more efficient, accurate, and customer oriented.
- Designs, configures, and implements enterprise applications, ensuring that software solutions are designed and developed to perform as intended and are implemented according to user requirements.
- Performs system maintenance, including assisting in the review, testing and implementation of HCM ERP system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HCM ERP system tables and configurations.
- Develops design documents, functional specifications, test scripts, supports data migration, and assists in issue resolution and risk mitigation for projects.
- Provides production support, including researching and resolving HCM ERP problems, unexpected results or process flaws, performing scheduled activities, and recommending solutions or alternate methods to meet requirements.
- Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data.
- Uses a deep understanding of the business processes and technology to help business partners identify improvement opportunities and complete various initiatives.
- Utilizes analytical skills to introduce and incorporate process and change management into business matters with the desired result of creating efficiencies and improving work practices. Critically thinks through upstream/downstream impacts due to change and mitigates negative outcomes.
- Creates and manages end-to-end process mapping, user stories, and test cases.
- Supports the HR Technology team in managing the day-to-day activities to support the HCM ERP and other inter-related functions, providing guidance to the junior staff members.
Qualifications
- Notes:
- Other combinations of formal education, training and experience may be considered.
- Minimum Experience:
- 4 - 8 years’ experience with large-scale HCM ERP solutions, data management, configuration and/or reporting/analytics within HCM ERP application required; 4 - 8 years’ experience working with or designing HR information systems/HR business processes; Experience in HR functions, core business processes and best practices; Experience with Oracle, Lawson or Workday preferred
- Experience with Talent Management (Performance evaluations, Certifications, Licensing)
- Experience with Workforce Development
- Min Field of Expertise: HRIS, HR, Information Technology, Business Administration
- Minimum Education:
- Bachelor’s Degree, HR Management, Business, Information Technology, or related field
- Skills:
- Accomplished Project Management skills to lead and roll out multiple projects successfully; Excellent interpersonal/communication skills; Advanced computer skills; Excellent written and verbal communication skills; Strong problem solving and negotiation skills; Strong focus on ensuring a positive customer experience; Strong analytic and computer aptitude; Highly motivated, creative, independent; Capable of performing in a complex environment
#Remote
Location: WellSpan Health · Human Resources
Schedule: Full Time, Day, Mon - Fri 8 - 4:30
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