CentralReach is the #1 provider of SaaS software solutions for autism care. Trusted by more than 115,000 users, we enable therapy providers, educators, and employers to scale the way they deliver Applied Behavior Analysis therapy with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

We are looking for someone who is passionate about Agile and is driven by building highly effective teams! You blend deep Scrum expertise with passion for coaching and constant improvement. You will partner with others to accelerate value delivery by –

• Supporting the team with their continued agile journey and maturity of the Agile Approach
• Providing agile coaching and mentoring to the team
• Being a Leader who serves
• Guiding use of the scrum and scaled agile framework
• Effectively facilitating scrum and scaled agile ceremonies
• Helping remove impediments and coordinate dependencies
• Be a change agent for continuous improvement

We understand the advantages to working from home, and we also believe in the power of people and connections, which is why we proudly offer a hybrid work culture. This position is hybrid with two days per week on-site at our Holmdel, NJ office or our Northern Virginia satellite office.

Key Accountabilities:

• Leads one or more agile development projects as scrum master
• Employs best practices for agile/scrum methodology, while operating within the department's overall Agile Framework.
• Motivates and supports team members and ensures they have the tools and knowledge to do their jobs and that all blocking issues are resolved quickly. Creates self-organizing agile teams and facilitates the delegation of tasks and responsibilities to appropriate team members.
• Acts as moderator for sprint planning, daily standups, sprint demos, and refactoring/reflection sessions
• Communicates team status to all internal stakeholders and continuously refines/improves metrics by working with the team.
• Escalates issues that require executive attention.
• Discovers opportunities to support organizational initiatives and develops strategies and programs to promote initiatives.
• Participates in the development of programs as a strategic partner that supports the company plans as directed by leadership.
• Provides planning, project coordination, and management for the development of organizational initiatives, while concurrently facilitating efficient operations to meet current and future business needs within the organization.
• Provides oversight and guidance to projects of high importance
• Responsible for balancing workload to optimize the effectiveness of project development and management.
• Oversees complex and comprehensive operational implementations for the organization.
• Performs analysis to determine root cause of challenges and provides solutions for improved operational and process performance.

Desired Skills and Experience:

• Bachelor's Degree.
• Certified Scrum Master or related training is a must
• 8+ years’ experience in a scrum master role in Software Development with years of progressive responsibility with several successful software development projects handling multiple development teams is needed
• Experience using JIRA, Confluence & Jira Align/AgileCraft
• Previous experience as a software developer is highly preferred.
• Experience in Cloud Technologies a plus
• Strong experience in the use of agile development quality metrics to visualize how the team is performing and where they can improve
• Servant Leadership mentality and empowers others to do their best work
• Effective facilitator who can actively listen, remain neutral, ensure all voices are heard and ask open ended questions
• You’re an agile enthusiast who can mentor others and has a deep knowledge and/or experience with multiple frameworks like Scrum, Kanban, SAFe, Spotify, etc.
• A change agent who advocates for continuous improvement and is Innovative, Analytical and a Strategic Problem solver
• Possess superb communication and people-interaction skills, and can collaborate and partner with others within and outside the team

CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform.

Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.

We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities.

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