Senior Manager - Fan & Marketing Analytics Job at EXL Services
$90,000 - $115,000 a year
Company Overview and Culture
EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.
For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.
Job Responsibilities:
Our Sports Analytics Practice is seeking a seasoned and motivated fan & marketing analytics leader, with a deep passion for coaching and growing others, who can effectively partner with both business stakeholders, and technology leaders to deliver easy, effective data products and insightful analytics. Our team concentrates on high-impact, high-value development, and in this role, you’ll be lynchpin in delivering the solutions that help our clients turn data as an asset into business value. If you’re someone who is versatile, methodical, excited by modern technology and enjoys tackling novel and complex business problems in the realm of sports, then this is your sweet spot.
Please be aware that EXL requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination. EXL is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.
For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.
Job Responsibilities:
Our Sports Analytics Practice is seeking a seasoned and motivated fan & marketing analytics leader, with a deep passion for coaching and growing others, who can effectively partner with both business stakeholders, and technology leaders to deliver easy, effective data products and insightful analytics. Our team concentrates on high-impact, high-value development, and in this role, you’ll be lynchpin in delivering the solutions that help our clients turn data as an asset into business value. If you’re someone who is versatile, methodical, excited by modern technology and enjoys tackling novel and complex business problems in the realm of sports, then this is your sweet spot.
- Manage a group of marketing analysts, strongly understand the marketing ecosystem, marketing KPIs/measurement, growth & analytics to improve engagement & fan experience through strategic campaigns
- Engage with client, understand business requirements & suggest best-of-breed data solutions
- Translate business requirements from the client into equivalent analytics tasks
- Oversee the building of data products / ML solutions through all phases of development lifecycle, from research, ideate and design through build, test and implement
- Supervise the use of a broad stack of technologies — Python, AWS, Spark, Databricks and more — to reveal the insights hidden within huge volumes of numeric and textual data
- Ensure thorough quality check of the output and provide tangible insights / recommendation to the client
- Communicate technical information clearly to both technical and non-technical audiences.
- Establish best practices and governance routines to ensure adherence to model management policies, peer reviews, and compliance to policy standards for privacy, ethics, and bias
- Coach, grow and empower team members
- Collaborate with other analytics leaders to develop annual roadmaps for Sports Decision Science projects and hiring, and translate those into quarterly plans
- Stay informed on the latest advancements in data and technology space especially cloud infra, finding ways to deliver value by applying and customizing these to our specific problem space
- Bachelor’s or Master’s (preferred) degree in in a quantitative or technical field such as Statistics, Mathematics, Computer Science, Information Technology, Computer Engineering or equivale
- 8+ years post academic professional experience in in the areas of Strategic Analytics, Business Intelligence, Data Science, or Consulting in a sports, media & entertainment environment or in a related field
- 6+ years people management experience leading Customer & Marketing analytics teams in a direct manager capacity
- Able to work with minimal instruction and oversight, conduct multiple tasks and projects simultaneously, maintain relationships with senior leaders, and own deliverables end to end
- Track record of delivering data-driven products, insights, and influencing product and engineering decisions
- Expertise in scripting languages (such as SQL, Python, etc.) and the tools (such as MS excel, PowerPoint, etc.) required to perform analysis
- Strong project management skills, including managing technical resources and multiple priorities & milestones
- High sense of ownership and results driven
- Experience using data for storytelling and presenting research findings to technical and non-technical audiences
- Attention to detail, accuracy, and strong problem-solving abilities are crucial
- Knowledge of ETL/ELT development principles, data warehousing, data lake & lakehouse essentials, data modeling and cloud architecture is a plus
Please be aware that EXL requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination. EXL is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.