Under the general direction of the Library Director, the Librarian II Operations Manager position supervises the daily operations of the library facility, ensuring operations and administrative support are organized and delivered to optimize customer service. Work includes performing public service duties as required to support the overall mission of the library.

Applicants must include a cover letter and a portfolio of professional writing examples.

About the City
Lafayette is a thriving and diverse community of approximately 30,500 residents. The City boasts Waneka Lake park and boathouse, 20 community parks, 1,640 acres of open space, and 20 miles of trails encompassing 9.54 square miles at the foothills of the Rockies. Our community enjoys robust services and amenities, including the Indian Peaks Golf Course, Great Outdoors Water Park, The Collective Community Arts Center and Lafayette Public Library to name a few! With additional amenities such as local events and a vibrant downtown, Lafayette has appeared on numerous national lists of top places to live and raise a family.

Exceptional City Provided Benefits:

• 100% City-paid Medical, Dental, Vision (up to $25,980 annually for family coverage)
• 401A Retirement Plan (10.2% City, 8% Employee, immediately 100% vested upon hire)
• Life Insurance (One year’s salary up to $150,000. AD&D coverage in equal amount)
• Tuition Assistance (up to $5000 per year for approved expenses)
• Employee Assistance Program (free counseling, travel assistance, legal aid, etc)
• Short and Long-Term Disability
• Bilingual Pay

• Deferred Compensation and Roth Options
• Voluntary Life Insurance/AD&D
• Identity Theft Program
• Recreation Center Pass
• Wellness Punch Card (100 punches per year to use at golf course, waterpark, etc)

• First year employees will accrue 80 hours Vacation
• 96 hours Sick Leave
• 24 hours Floating Holiday Leave
• 11.5 paid City holidays.
• Other leave programs are offered to include FMLA, Parental and Bereavement Leave

The following duties are illustrative only and are not intended to be all inclusive:
General

• Oversees adherence to library policies, procedures, and guidelines.
• Serve on the library leadership team and assist with library innovation, planning, management, and governance.
• Communicate effectively with customers, staff, and administration.
• Plan and arrange workload and establish priorities to complete assigned work within parameters and deadlines assigned by supervisor.
• Deliver work product and service with responsiveness, courtesy, and tact.
• Keep abreast of current trends in the field through participation in user groups and attendance at conferences, workshops, and meetings.
• Participate in work committees and teams.
• Perform related work as required and assigned.
• Assists in working with and using community-based advisory boards.?

• Reviews and evaluates staff facility maintenance requests, sets priorities, and coordinates service with the Facilities Maintenance Division.
• Keeps Library staff appraised of work being conducted at the facility.
• Coordinates with Facilities Maintenance Division oversight of custodial contractors, waste hauler, and other vendors.
• Coordinates with Facilities Maintenance Division in long term planning activities related to the Library facility.

• Develops procedures and policies for best practices in recruitment, interviewing, assessment, and placement of volunteers.
• Develops and oversees the volunteer program budget.
• Sits on the City’s internal Volunteer Committee.
• Works closely with staff and managers to identify opportunities for volunteer support and maintains a list of available volunteer positions.
• Works with the Library’s Engagement Team and the City Communication Department to promote volunteer opportunities at the Library.
• Prepares clear and concise reports to monitor the success of the volunteer program; prepares monthly and quarterly statistical reports.
• Develops and implements activities and programs to promote volunteer recognition, motivation, training, and retention, plans and coordinates formal recognition program.
• Engages in outreach to community organizations and agencies to attract volunteer talent.

• Participates in training staff.
• Maintains staff training records for the Library department.
• Works with the Library Management Team to create annual training schedules for all operational areas.
• Works with the Library Management Team to review staff handbooks and manuals on an ongoing schedule.
• Recommends, manages, and tracks the staff development budget.
• When appropriate, creates, develops, and edits training materials in a variety of formats.
• Coordinates the planning and implementation of annual staff development days.
• Gathers and evaluates information from employees on previous training to identify opportunities and areas that need additional training.

• Coordination of Facility Emergency & Safety Preparedness.
• Assists in the development and implementation of the Library Department emergency/safety preparedness plans and procedures. • Identifies ongoing staff related training needs, including new employees.
• Coordinates and organizes Library emergency practice drills and other training
• Serves on the City’s internal Safety Committee.
• Plans, develops, writes, and conducts safety training presentations and safety programs.

• Provides excellent customer service by making library materials readily available and accessible to customers of all ages.
• Works at public service desks and contributes to the night and weekend rotation.
• Maintains facility usage statistics.
• Manages room reservations and rentals.
• Assists in working with and using community-based advisory boards.

KNOWLEDGE: Thorough knowledge of operations, circulation and public service functions in
public libraries for all ages; awareness of publishing trends and popular materials.
SKILL: Planning, organizing, staffing, coordinating, budgeting, and evaluating public library operations. Recruitment, selection, training and motivation of staff and volunteers; excellent project management skills; excellent customer service skills; Skill in providing reference, reader’s and media advisory service to all ages; Skill in using technology and offering assistance to users.
ABILITY: Creatively solve problems, negotiate and handle stressful situations in a positive manner; discern trends and affect change through gathering, evaluating and interpreting statistical data; plan, assign, coordinate, direct and evaluate the work of subordinates; communicate clearly, both orally and in writing; prepare analytical reports using tables, graphs and charts; create and maintain positive staff relationships; effectively manage conflict; lead effectively by example, to inspire staff, and to promote enthusiastic teamwork; demonstrate positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with customers, coworkers, and community; multi-task and set priorities; demonstrate innovation and flexibility; works varying shifts, including evenings and weekends.
TRAINING: Bachelor’s degree required and Master’s Degree in Library Science preferred.
EXPERIENCE: Three (3) years of increasingly responsible public library experience plus experience in customer service, including decision making, problem solving and
conflict resolution. Supervisory experience preferred, or any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills and abilities.