Senior Collections Associate Job at Republic Finance
Overview and Responsibilities:
The Senior Collections Associate position requires 2-5 year of experience and starts at $18/hr, DOE, overtime compensation plus a monthly bonus earning up to $2,500!!
Our hours of operation are 8am-10pm M-F and Sat 9am-1pm. This position will be in office and Senior Collection Associates need to have flexibility to work different shifts, two 9am-6pm and two 11am-8pm. Saturdays are half days and on a rotation basis (9am-1pm).
In addition, we offer amazing benefits and perks! Free 24/7 gym access, health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short- and long-term disability. If this sounds like the right opportunity in the call center financial services industry for you, apply to be a Senior Collections Associate today! Job responsibilities are as follows:
We offer a competitive compensation and benefits package including:
Additional benefits with Republic include:
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
IND123
Republic Finance is looking to hire a team of
Senior Collection Associates
in Charlotte, NC! Are you looking for a call center position with a
clear path for career growth, have previous collections experience and enjoy helping customers work through payment solutions? If so, please read on!
The Senior Collections Associate position requires 2-5 year of experience and starts at $18/hr, DOE, overtime compensation plus a monthly bonus earning up to $2,500!!
Our hours of operation are 8am-10pm M-F and Sat 9am-1pm. This position will be in office and Senior Collection Associates need to have flexibility to work different shifts, two 9am-6pm and two 11am-8pm. Saturdays are half days and on a rotation basis (9am-1pm).
In addition, we offer amazing benefits and perks! Free 24/7 gym access, health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short- and long-term disability. If this sounds like the right opportunity in the call center financial services industry for you, apply to be a Senior Collections Associate today! Job responsibilities are as follows:
- High Impact and Charge-off focus working manually more than 75% of your workday.
- Ability to understand and follow the departments skip trace policy and procedure.
- Perform skip-tracing activities, as needed to obtain location information for reaching the responsible party.
- Microsoft Excel knowledge and/or experience.
- Ability to maintain productivity while working independently.
- Contact responsible parties by telephone to resolve delinquent personal loans.
- Describe resolution options and benefits to borrowers, negotiating the best possible arrangement.
- Respond to collection related inquiries in a prompt and professional manner.
- Ability to learn and follow the departments settlement policy and procedure.
- Maintain up to date knowledge of collection associate job duties and responsibilities.
- Comply with all policies, procedures and relevant federal/state laws and regulations including Fair Debt Collections Practices Act, Telephone Consumer Protections Act, Privacy Act and Federal Information Security Management Act.
- Ensure proper system notation is entered for all activity on accounts.
- Adhere to flexible schedule as required
- Maintain a professional work demeanor and environment at all times.
- High school diploma or equivalent
- 2-5 years collections experience.
- Financial services industry experience is preferred.
- Excellent verbal and written communication skills.
- Must be organized with effective time management skills
- Excellent customer service skills
- Professional attitude and demeanor are required
- Must meet our acceptable standards for credit history, criminal background history and pass a pre-employment drug screen.
Benefits
We offer a competitive compensation and benefits package including:
- Health/Dental/Vision
- Paid Time Off (PTO)
- 401 (K) and employer match
- Company provided Life Insurance & Long-Term Disability
Additional benefits with Republic include:
- Employee of the Month Program
- Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society
- Professional offices with a friendly team environment
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
IND123
Please Note :
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