Job Information:

Title: Senior Director, Business Process Improvement
First Date of Posting: May 15, 2023
Last Date of Filing: May 26, 2023
Authority: TA
Department: Subways
Division/Unit: Operations Support
Reports to: Chief Support Officer
Work Location: Various
Hours of Work: Managerial

This position is competitive and is eligible for the 55-a Program. This position is open to qualified persons who are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation:

Salary Range: $95,385 - $141, 539 (Grade C)

Responsibilities:

The Senior Director, Business Process Improvement is responsible for driving continuous improvement throughout Administration with a focus on availability processes. Currently there are parallel efforts across multiple availability work streams and this role is critical to accelerating these efforts, course correction, and tangible process improvements.

Education and Experience:

A baccalaureate degree in Business Administration and 10 years of full-time experience of which 7 years must have been in a managerial/supervisory capacity; OR- a satisfactory combination of education and experience.

Desired Skills:

Knowledge of NYCT rules, regulations, policies, and procedures. Knowledge of Subways operations. Strong analytical and project management skills. Experience in implementing large technology projects. Familiarity with six sigma principles. Excellent written and verbal communication skills. Proficient in Microsoft Office and Vizio.

Selection Method:

Based on evaluation of education, skills, experience, and interview.

All appointments, with the exception of department of Subways employees on MaBSTOA payroll, will be made on NYCT payroll.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

How To Apply

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.
Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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