Security Officer (Boston) Job at YOTEL
Position Overview:
YOTEL Boston is where Old England meets New England – and any tea parties will be of the entirely social sort! Inspired by Japan, defined by a Brit, YOTEL delivers ergonomically designed rooms, that optimize the available space, and make smart use of technology to save you time and money. At YOTEL Boston, our signature tech-driven approach is supported by switched-on, can-do Crew. Guests can check-in and out using self-service terminals, leaving more time to relax or explore the city. As a hotel located in Boston's Seaport area, we are minutes away from an array of interesting sights and landmarks.
We understand that it is important that our guests and YOTEL Crew Members are safe and assured, therefore, we have implemented operation #SmartStay; a package of measures, resources and training that’s being rolled out at every one of our hotels worldwide.
Our security officers are responsible for the safeguarding of the hotel property, assets, guests, visitors and employees. This is an hourly position with $27.10 per hour as the rate of pay.
Culture and Compliance
- Must complete COVID-19 Prevention & #SmartStay training.
- Adherence to all sanitation policies and protocols with a firm understanding how our actions and execution of safety protocols directly affect the guest experience.
- Remain up to date on CDC guidelines as it related to COVID-19.
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Provide an issue free environment through motivation, support, empowerment and development of crew members.
Flexible schedule allowing for the ability to work all shifts including: mornings, evenings, overnights, holidays, and weekends.
Ensure compliance of YOTEL brand standard operating procedures and policies.
Conduct walk through of property to ensure the safety of guests and employees and to protect all hotel assets.
Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
Answer house calls assist guests and employees with respect to safety, security and hotel operations.
Initiate and follow-up all investigations of crimes committed against property and persons. Investigate all reported accidents.
Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, key control, dispatch functions and employee and guest binder interaction.
Attendance at all scheduled training sessions and meetings is mandatory.
Completes assignments as needed by Director of Facilities.
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