Sales Team Lead - Onsite Job at Afni, Inc.
Afni is hiring Insurance Sales Team Leaders for our Insurance Sales program to join our fun team in Tucson, AZ. In this role, you'll supervise and develop a team made up of licensed call center agents. You'll drive performance, build a happy team, and help develop individual skills.
As an Afni Insurance Sales Team Leader, you'll:
- Work with a team of people and help them get the most out of their natural talents.
- Manage a team of 15 or more inbound licensed call center agents who interact with our clients' existing and prospective customers looking for solutions.
- Collaborate with management and your peers to discover best practices and brainstorm ideas to solve challenges big and small.
- Identify opportunities for individual and team performance improvement, follow an improvement process, and bridge the gap.
- Positively resolve conflict and achieve excellent results by balancing a sense of empathy, care, and performance with customers and staff.
- Take care of some administrative tasks like managing time off, approving payroll adjustments, managing team schedule adherence, and monitoring performance results.
When you join Afni, we will:
- Instantly make you part of our global family of people focused on making really good customer experiences happen.
- Show you a clear path and provide the tools you need to earn more responsibilities and promotions.
- Support you with a strong manager and excellent leadership team.
- Give you full access to our amazing set of perks and benefits that include all the typical things you'd expect, plus some nice extras.
Bring it. You're qualified if you:
- Have previous supervisory sales experience in a call center environment.
- Active Personal Lines or P&C Insurance license, or ability to secure within 90 days.
- Possess a strong sales background with the ability to drive results for your team
- Are a strong leader and good relationship builder.
- Have a naturally positive attitude.
- Know your way around Microsoft Office products.
- Are a problem-solver with a genuine desire to help people be successful.
- Can work on more than one thing at a time and know how to prioritize.
- Are ready to be part of a team and contribute to Afni's success.
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