Sales Director Job at New Castle Hotels & Resorts - Hyatt House Herndon
New Castle Hotels & Resorts - Hyatt House Herndon Herndon, VA 20170
Director of Sales
The salary will be commensurate with your hotel sales experience.
We welcome an accomplished, goal driven sales leader. Minimum 3 years of progressive hotel sales experience is required. We are searching for a proactive, self-driven leader that actively pursues group and transient business. You will strategically align sales efforts with need period and optimize the hotel's busy times.
Customer savvy with depth of account knowledge and the ability to utilize resources to gain market share.
- Be at the Center of It All -- often you will be the first point of contact for a potential client, so they need to hear the sincere hospitality your hotel is offering in your voice. A professional demeanor and ability to handle requests promptly and accurately will be essential as you will also be the communication hub for your team, ensuring messages are sent and received within your department but also without, e.g. the guest, other departments, vendors, etc.
- Be the Organizer -- keeping your department's administrative tasks running smoothly will allow the sales team to focus on booking business and beating sales goals. A win-win for all.
- Be an Expert Tracker -- the team will know how they are doing based on your meticulous records. In this role you will input data and maintain spreadsheets/reports so an eye for detail and accuracy is key.
- Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.
Job Requirements
At least three years of progressive experience in a hotel or related field is required and a college degree is preferred. Previous customer service experience is also required, with prior hotel experience preferred. Valid driver's license required.
The ability to use a computer and to learn various sales related software programs/equipment is also required. Verbal and written English language proficiency is needed as is the ability to deal with difficult situations and people, while exhibiting a consistent level of professionalism and the ability to evaluate and select among alternative courses of action quickly and accurately. Physical requirements include the ability to sometimes work long hours, mostly in an office setting; light work, i.e. exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects; the ability to work under variable temperatures and noise levels; the ability to see details; the ability to bend, stretch, twist or reach with your body and arms; and the ability to walk or stand for lengthy periods of time is occasionally needed.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Herndon, VA 20170: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales: 3 years (Required)
- Hotel experience: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
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