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Sales Associate/Customer Service/Quotes/Estimator Job at Lockmasters Inc

Lockmasters Inc Lexington, KY 40503

Since 1955, Lockmasters has been providing the highest quality locks, tools, hardware & education to the Government and locksmith industry. We are the leading supplier of combination and safe deposit locks in the United States. However, we are more than a lock company. We offer extensive product lines and educational training to a range of locksmiths including: automotive, banking, commercial, government, industrial and safe. To better assist our commercial and industrial locksmiths we now stock a wide variety of stand-alone access control and door hardware lines from Allegion, ASSA Abloy and more.

We are a not only a distributor of some of the best lock and tool manufacturers in the country including: ASSA Abloy, Arrow, Dorma Kaba, Sargent, Rockwood & Yale; Bullseye; GMS; HPC; ILCO; Kaba Mas; LaGard; Olympus; S&G and Von Duprin to name a few. We are a manufacturer of a wide variety of tools & locks, including our Magnum Drill Rigs, Tech-Train Automotive Tools & our LockOne LKM10K Life Safety Exit Devices.

THIS POSITION IS LOCATED IN NICHOLASVILLE, KY. 40356

Summary: Estimator/Quote of Lockmasters Products, primarily door packages, to the current customer base, respond to customer while projecting a professional company image through phone interaction.

Essential Duties and Responsibilities: include the following.

· Take customer orders and enter into the system, ability to upsell and generate add-on sales

· Provide quotes, process customer orders, enter purchase orders

· Maintains all quote documentation with accurate pricing and configurations

· Follow up on customer inquiries/quotes

· Provide invoice to customer

· Recommend process improvements

· Assist in negotiating with freight companies on door freight, resolve any issues

· Assist in returning product when needed

· Work with other sales and customer service staff and provide assistance when needed

· Other duties as assigned

Skills / Trainings / Certifications / Degrees

· Ability to use PC and learn company computer system

· Working knowledge of Microsoft office programs (Outlook, Word, Excel, etc.)

· Excellent phone skills

Competencies

· Dependable and detail oriented

· Excellent customer service and work ethic

· Strong organization and time management skills

· Excellent communication, presentation and interpersonal skills

· Able to communicate in technical situations

· Ability to work independently or as part of a team

· Confidentiality

Education and /or Experience

· High School Diploma or GED

· Higher education is a plus

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: One location




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