The Edward Don & Company National Accounts team is a tight-knit, high performance team that builds and maintains relationships with our largest clients. We learn our client’s business inside and out so that we may add value through our partnership. The National Accounts Associate is the primary inside support for the corporate contacts at the assigned National Accounts. In this position, you will support a designated National Account Sales Manager/Executive by providing the day-to-day support needs to include: projects, rollouts, pre-packs, new location openings, quoting, sourcing, reporting, orders, ordering samples, and all miscellaneous support requests.

You will work closely with DON’s internal teams to achieve the goals set by National Account Sales and our clients. You will coordinate and assist in the preparation of materials for proposals, meetings, conferences, sales fliers, website dashboards, and any special projects. Daily tasks will include resolving customer questions, preparing quotes, internal material set up forms, class/subclass level maintenance, pricing condition request forms, contracts, and other forms as needed. SAP and Excel are the primary tools utilized in this role.

ESSENTIAL DUTIES

• Research and find new items to meet the program initiatives
• Prepare formal quotes in AutoQuotes and Excel
• Prepare materials in Excel for proposals, presentations, or program needs
• Set up vendors, NMR's, and contracts
• Work with NAM/NAE(s) to ensure coordination and on-time completion of projects as assigned
• Utilize Data Tracker, Information Builders & SAP for daily, weekly, and monthly reporting needs
• Coordinate corporate customer logistics with regard to National Accounts openings, rollouts, and special orders
• Research and resolve corporate customer problems and/or questions
• Maintain Order Guides, Web Templates, and Opening Templates
• Assist in order placement and product check in for pre-packs and rollouts
• Coordinate special projects with Supply Chain Management
• Interact with vendors on contracts, quotes, item setup, stocking levels, and custom items
• Work with NAM/NAE(s) on corporate account setups
• Work with credit and street sales on franchise account setups
• Troubleshoot and resolve internal and external customer issues
• Manage, research, and process correspondence from National Account customers and National Account Managers to determine customer needs
• Responsible for staying current on contract changes e.g., markup, discounts, rebates
• Build relationships and foster sales opportunities with the corporate level customers
• Perform other duties as assigned

Job Type: Full-time

Pay: $42,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Woodridge, IL 60517

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