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Sales Administration Analyst (US Work at Home) Job at Cigna

Cigna Hartford, CT 06152

Role Summary:
The Sales Administration Analyst is responsible for reviewing Request for Proposals (RFPs) and entering the opportunity in SalesForce.com. The Sales Administration Analyst works closely with the New Business Manager (NBM), Brokers, Presale Team and internal matrix partners to ensure accurate and complete set-up of prospective clients for quoting purposes.

The ideal candidate is able to recognize this role’s importance in us “getting it right the first time.” As the first point of contact, attention to detail and ability to be organized while working in a fast paced environment would be key. The role does allow a pathway into the Presale Analyst role, allowing the ability to have career progression if skills aligns with the outlined expectations.

Role Components:
The Sales Administration Analyst will be responsible for starting the presale process by:

Establishing a SalesForce.com opportunity for each new business prospect.

Maintaining accountability for the central mailbox and meet submission turnaround times.

Ensuring accuracy of information and opportunities in Salesforce.com

Ensuring timely assignment to Presale Consultant with a “cc” to the NBM

Proactively communicating with internal and external customers to facilitate the RFP workflow.

Communicating effectively with Brokers to fully understand their RFP needs as it relates to system entry

Tracking opportunity assignments in Velocity

Willingness to pilot new processes in order to remain efficient

Developing and building relationship with matrix partners

Supporting the Presale Consultant through the notification of cross quote opportunities/activity.

Order requested RFP sales reports through Salesforce.com

Strong analytical ability, with ability to design, track, and work toward specific measurable performance targets for self and team

Proficiency with multiple software and system-based applications, including database and spreadsheets (Excel, tracking systems)

Engage in career enhancing activities to improve personal development

Minimum Qualifications:
Associate's Degree or equivalent work experience may substitute in lieu of degree

Strong written & verbal communication skills

Strong problem-solving and analytical skills

Detail oriented with exceptional follow-up skills

Ability to work in a production-like, fast paced environment and adapt quickly to change

Strong organization skills with the ability to work both independently and in a team environment; manage, prioritize and work on numerous projects at one time.

Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of the customer and/or business partner and understanding the consequences of actions.

Strong computer based technical skills including Outlook, Excel and Word and internet/web navigation

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 24 - 37 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .

About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.


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