Room Service Server- Full Time- PM Job at Pittsburgh Marriott North
About Us:
Job Description: Essential duties and responsibilities include the following (other duties may be assigned):
Requirements:
Must be available holidays and weekends.
Located in the Cranberry Woods Business Park, the Pittsburgh Marriott North is Butler County’s premier full service hotel. Boasting newly renovated sleeping rooms, board rooms and an upcoming ballroom and restaurant renovation the hotel is sure to impress its guests and employees! We want to continue our reputation for outstanding service and the best way to do that is to hire the most talented and driven individuals. If that sounds like you, you need to come see what a career with us can mean for you!
Description:
This position will primarily be PM shifts from approximately 4pm to 11pm.
Job Description: Essential duties and responsibilities include the following (other duties may be assigned):
Answers all incoming calls within three rings with proper phone etiquette. Utilize guest's name that appears on phone display.- Takes room service order including room number, number of persons dining. Completes order and gives a 30-minute time delivery quote. Ensures order is correct by asking to repeat the order back to the guest.
- Rings in guest order and prepares check.
- Sets table according to table set up standards.
- Delivers order to guest's room within 30 minutes.
- Sets up order in the guest's room.
- Closes all checks according to method of payment.
- Retrieves all room service trays and tables from guest hallways and busses used items in the dish room.
- Stocks all supplies and food and beverage items in the room service station.
- Orders all necessary items that are below pars.
- Presets trays and tables in room service station for future orders.
- Maintains a clean, sanitary and organized work station.
- Maintains a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times.
We offer our associates the following incredible benefits:
- Associate Referral Bonus
- Incentive Bonus Plans
- Quarterly Bonus Program
- Paid Time Off (PTO)
- Unlimited PTO Rollover
- PTO Cash Out Option
- 3 Sick Days
- 7 Paid Holidays
- Medical, Dental, Vision and Supplemental Insurance available after first month of employment
- Company Paid Life & AD&D Insurance
- 401K Match
- Associate Meal Program
- Tuition Reimbursement after 1 year of service
- Marriott and Pyramid Global Hotel Room Discounts
- Free Parking
- Advancement Opportunities
Requirements:
No prior experience required. On the job training provided.
Must be available holidays and weekends.
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