RN Nurse Navigator - Clinics Job at Ottumwa Regional Health Center
SUPERVISOR – Clinic Manager
SUPERVISES – No supervisory duties
DUTIES INCLUDE BUT ARE NOT LIMITED TO
SUPERVISES – No supervisory duties
DUTIES INCLUDE BUT ARE NOT LIMITED TO
- Provides direct patient nursing care for specified patients, including, service lines available, but not limited to ORHC, appropriate supportive care as prescribed.
- Performs nursing assessments and triage of patient care needs for new and ongoing patients.
- Oversees the planning, scheduling, and implementation of day-to-day clinical activities and procedures for navigated patients.
- Work with physician and clinical ancillary offices to facilitate, coordinate and ensure patient access to service lines
- Central point of contact for all navigated patients; including interaction with medical, nursing, ancillary services, and when appropriate the nursing supervisor/coordinator
- Provides education to patients, families, and significant others; acts as an information resource to students, health care professionals, patients, and the public.
- Collect and report data from patient on barriers, health care, medications, prior treatments, etc.
- Track order completion and follow up. Monitor patient compliance with patient treatment plan.
- Assist patients with referrals to outside resources and care coordination as needed.
- May attend and refer patients to ancillary services recommendations.
- May participate in the orientation, training and evaluation of new staff.
- Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives and safety, environmental, and/or infection control standards.
- Collaborates with medical providers, patient care staff and clinic management in the planning and implementation of patient and staff education.
- Designs or participates in the creation of health education materials.
- Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of supportive care principles and techniques for a wide variety of patients.
- Ability to perform nursing assessments and patient triage.
- Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment.
- Ability to plan, implement and evaluate individual patient care programs.
- Ability to maintain quality, safety, and/or infection control standards.
- Knowledge of related accreditation and certification requirements.
- Ability to gather data, compile information, and prepare reports.
- Basic knowledge of managed care.
- Ability to read, understand, follow and enforce safety procedures.
- Ability to work autonomously.
- Ability to maintain emotional stability to cope with human suffering, emergencies, and other stressors.
- Strong organizational and coordination skills.
- Strong interpersonal skills.
- Ability to prioritize and reprioritize quickly.
- Knowledge of ethical principles and federal and state regulations.
- Knowledge of medical principles and procedures of healthcare management.
- Strong written and verbal communication skills. Ability to work effectively at all levels in a collaborative, customer service oriented, team environment.
- Ability to be flexible and function under stressful situations.
- Ability to train and mentor new staff members.
- Bi-Lingual a major plus.
MINIMUM JOB REQUIREMENTS
- Bachelor's degree in Nursing minimum Master’s degree in Nursing preferred but not required; at least 3 years of experience directly related to the duties and responsibilities specified. Certification/Licensure State of IOWA Licensed Registered Nurse or licensure from a state participating in the multistate privilege to practice compact with eligible states.
- Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
CONDITIONS OF EMPLOYMENT
- CPR Certified.
- May be required to submit to annual TB and rubella screening.
- Must pass a pre-employment criminal background check.
- A post-offer, pre-employment physical examination/medical history check may be a requirement for some positions.
- Must be employment eligible as verified by the U.S. Dept. of Health and Human Services Office of Inspector General (OIG) and the Government Services Administration (GSA).
- Must maintain certification status.
PHYSICAL DEMANDS/WORKING CONDITIONS
- Work is performed in an interior medical/clinical environment
- Occasional exposure to communicable disease, toxic substances, bodily fluids, medicinal preparations and other conditions common to a clinic environment.
- Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than (8) eight hours per day. Full range of body motion, manual/finger dexterity and eye-hand coordination; corrected vision and hearing to normal range.
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