Morrison Living
Salary: 75-85K
Morrison Living, a member of Compass Group®, is the nation’s only company exclusively dedicated to providing food, nutrition & wellness, EVS and hospitality services to the senior living industry. Morrison has over 350 registered dietitians, 250 executive chefs, 400 hospitality associates and 7,000 professional food service team members. Actively committed to fostering ways to enjoy great-tasting, healthy food through socially responsible practices and superior customer service, the Atlanta-based company serves more than 450 senior living clients in 42 states, including some of the largest and most prominent senior living communities in the United States.
Job Summary
We are hiring for a Resident Engagement Manager which encompasses Customer Service and Service Excellence for our senior living communities. This individual will be responsible for the success of multiple accounts, managing client relations, along with ensuring that the services offered to customers is of superior quality.
Key Responsibilities:

• Demonstrates good rapport and strategic alignment with our clients as well as a much larger role in administrative functions
• Focuses on the needs and requirements of the client using service based solutions and best practices to exceed expectations
• Maintains and supports client satisfaction at a level that ensures account retention
• Prepares and implements departmental goals and objectives
• Supports analysis of department's financial data and statistics
• Performs other duties as assigned

Qualifications:

• Bachelor's Degree or equivalent work experience
• 3-5 years of relevant management experience
• Ability to communicate effectively at all levels of the organization
• Must possess a thorough knowledge of contract administration and office procedures
• Displays general business acumen
• High customer service and quality attitude

Apply to Morrison Living today!
Morrison Living is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Community Living are offered many fantastic benefits.**
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• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Req ID: 1136704*
Morrison Living
JON DAVIS
[[req_classification]]_
* Location: street address, Camby, IN 46113*
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Location: street address, Camby, IN 46113

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Schedule:

• 10 hour shift
• Monday to Friday

Work Location: One location

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