An experienced Trainer who will update and conduct training on all current and future products. A strong working knowledge of cruise reservation system(s), sales, customer service, and product training programs. Trainer will work directly with Cruise.com/Omega World Travel company employees and independent contractors (affiliates). A person who will grow, manage and maintain the Training and Development Center. Coordinates with approved vendors to schedule and oversee vendor training, agent/affiliate incentive contests and/or promotions, company training/familiarization trips, trade shows or other ventures deemed to fall within the purview of training in conjunction with the in-house Event Planner and other designated individuals on an ongoing or project basis. This is a full-time, remote position. The hours of this position are 9:00AM until 6:00PM Monday through Friday or as otherwise determined on a project by project basis.

Essential Job Functions:

· Creates required training initiatives based on business needs.

· Coordinates training schedule with hiring and training demands.

· Manages and maintains the E-Learning (LMS)

· Formulates teaching outline and determines instructional methods

· Responsible for the oversight of ongoing training revisions as well as new training methodologies or projects.

· Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.

· Requires strong working knowledge of multiple software programs and a high degree of computer literacy.

· Conducts training sessions covering specified areas (on-the-job training, refresher training, etc.)

· Tests trainees to measure progress and to evaluate effectiveness of training.

· Develops strong relationship with all company departments to develop course materials and receive feedback.

· Performs other duties as may be assigned to meet business needs

QUALIFICATIONS AND REQUIREMENTS:

Education and/or Experience:

· Previous training in the Cruise Industry a MUST

· LMS experience a MUST

· Articulate experience a PLUS

· Remote training experience a PLUS

Other Skills and Abilities:

· Comfortable communication with all levels of management and employees.

· Strong planning and organizational skills.

· Proven presentation and facilitation skills.

· Knowledge of cruise reservation systems required.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Cruise: 2 years (Required)
• LMS: 2 years (Required)
• virtual Trainer: 2 years (Required)
• Curriculum development: 2 years (Required)
• Articulate 360: 1 year (Preferred)

Work Location: Remote

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