Waypoint Detailed Delivery is seeking a REMOTE SITE SUPERVISOR to help manage 2 of our hub locations in our Southern region; specifically, Tucker, GA and Macon, GA.

Reports to: South Regional Manager

Supervises: Assigned location staff.

Full Time Starts at $16-$17 per hour but can be negotiable based on experience.

Full Benefits for employees who average 30+hrs per week; which includes Major Medical, Dental, Vision, Short Term Disability, Long Term Disability, and Life Insurance.

Primary Responsibilities:

• Manage route drivers at our Tucker, GA and Macon, GA locations
• Manage route coverage, and fill in when necessary to ensure customer pickups are fulfilled
• Create staff schedules; rearrange staffing when necessary
• Act as primary liaison to remote site location
• 1st point of communication for all situations regarding remote site locations
• Ambassador for the Waypoint brand
• (Re-)educate and/or discipline staff in a courteous and professional manner
• Coordinate employee hiring with Human Resources Manager
• Relay staffing needs
• Exercise good judgment and communicate accordingly
• Complete any daily data entry in Waypoint software and client software (if applicable)
• Create work orders
• Assign routes/orders to drivers
• Assist to create any SOP documents related to the account and enforce them when in place
• Update, implement, and communicate procedural changes as needed
• Investigate incidents and convey findings to South Regional Manager for final resolution and report
• Maintain confidentiality at all times. This includes company, client, and client customer/patient confidentiality

OTHER

• Manage local vehicle maintenance program
• Work with South Regional Manager to rotate vehicles when/as necessary
• Schedule and facilitate standard vehicle maintenance - oil changes & tire rotations
• Work with operations manager to arrange vehicle repairs
• Emergency management
• Report incident immediately to Operations Manager
• Coordinate towing and or vehicle/driver retrieval in the case of a breakdown or accident
• Communicate with logistics staff regarding operational impact of any emergency incident
• Oversee staff ride - alongs and/or audits
• Any assigned duties which advance and grow the mission of the company through detailed work, diligent efforts and a positive and energetic attitude
• Back up delivery staff (unless otherwise arranged with HR)
• Other duties as assigned

SKILLS, QUALIFICATIONS AND EXPERIENCE

• Satisfactory driving record
• Valid driver's license
• Previous experience with routing and logistics preferred
• Previous supervisor experience required
• Clean criminal background
• Capable of working independently
• Excellent oral communication skills
• Ability to read and follow detailed, specific instructions and/or exercise good judgment by asking questions
• Ability to review facts, make appropriate decisions and convey correct and detailed information to staff and management

PHYSICAL REQUIREMENTS

• Ability to drive in all types of weather, including occasionally inclement weather (wind, rain, snow). Additional considerations and determinations are made based on each situation.
• Safely drive for extended periods of time
• Walk, sit, stand, reach, bend, as necessary
• Lift and carry up to 75 pounds without injury or accident

TRAVEL

• Routine travel within localized (hub) delivery areas. Occasional travel to other areas as needed

COMPENSATION AND BENEFITS

• Full-Time Position
• Compensation is based on role, individual value/skill set, corporate needs, and other circumstances
• Benefits are in accordance with corporate policy: Major Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, Holiday PTO, and Vacation PTO.

Job Type: Full-time