Home Instead is looking for a caring and compassionate Recruitment & Engagement Coordinator to join in our mission to enhance the lives of aging adults and their families by finding the best CAREGivers to help them stay at home.

The Recruitment & Engagement Coordinator is expected to perform a variety of duties for the recruitment, retention, and engagement of CAREGivers. The Recruitment & Engagement Coordinator is expected to meet the needs of the CAREGivers and develop and maintain a workplace culture that retains quality employees. The schedule for this position is Monday-Friday, 8:30am-5:00pm. Previous experience in the Long-Term Care industry greatly preferred.

Primary Responsibilities:

• Reflect the core values of 1533, LLC.
• Develop and implement new recruitment strategies within the community to attract quality CAREGiver applicants
• Schedule and conduct applicant interviews in an efficient and professional manner
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment-related documents
• Conduct character reference, criminal background and motor vehicle checks on all CAREGivers
• Schedule and conduct CAREGiver orientation and training, including training required to meet Home Instead® Standards and additional optional training.
• Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution
• Develop engagement strategies to promote CAREGiver retention and satisfaction.
• Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high-quality matches and extraordinary relationships between CAREGivers and their clients.
• Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
• Evaluate and update all training materials as needed
• Monitor compliance for local and federal labor and safety laws
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients, and family members.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.

Supervisory Responsibilities:

• This position will be responsible for overseeing all functions performed by the CAREGiver staff

Knowledge, Skills and Abilities:

• Must have an understanding of and uphold the policies and procedures established by 1533, LLC.
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information, and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies, and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
• Must present a professional appearance and demeanor
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Microsoft Excel, Microsoft Word, and other computer-based programs as needed
• Must have the availability to work evenings or weekends as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Recruiting: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• Long term care: 1 year (Preferred)

Work Location: In person

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