*This is a hybrid position in AUSTIN, TX - working in the Austin office 2 days a week and 3 days remote.

LCRA is looking for a Records Information Architecture (RIA) Program Manager to serve at an expert level facilitating transformation of records management. RIA Program Managers expertise will include local government records management requirements and act as a liaison and advisor to business areas for all records and information related matters. Collaborates with internal customers to develop electronic content management best practices for specific business needs. This position requires specialized depth and/or breadth of expertise to have the ability to develop a document architecture to meet the requirements of the departments / business areas. Interprets business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

Responsibilities:

1) Serve as the technical expert in document management to design the layout for uploading records in appropriate databases having the ability to capture business requirements and process workflows.

2) Supports departments in managing their physical and digital records to ensure compliance with LCRA's retention schedule. Analyzes existing records management procedures within assigned departments of responsibility and assesses the need for modifications. Identifies necessary changes or enhancements and anticipates their impacts to business processes.

3) Collects business requirements to perform workflow and process analyses and implements procedural modifications that remain compliant with standardized processes but enhance information accessibility.

4) Works with Digital Services to leverage automation in electronic content management systems to automatically apply retention schedules and access restrictions. Collaborates with cross functional teams to ensure proper information/record classifications, metadata and retention requirements for each business area are applied in the electronic records management system and in alignment with LCRA retention schedule.

5) Facilitates the processing of Authorizations for Destruction (AFDs) or legal e-discovery requests between department and internal business areas.

6) Communicates professionally with customers to ensure timely processing and quality service delivery of requests.

7) Develops and administers training programs for staff and user departments to ensure standardization of electronic document and records systems and their effective use.

8) Performs work by traveling independently to various locations as scheduled.

Minimum Qualifications:

- Twelve or more years of experience in records or information management, database administration, business systems analyst or library science. - A degree(s) in records and information management, library science or related field may be substituted per LCRA guidelines for certain years of experience.

Preferred Qualifications:

- Certified Records Manager (CRM) or Certified Records Analyst (CRA) designation - Information Governance Professional Certification (IGP) - Certified Information Professional (CIP) - Demonstrated ability to develop, document, lead, and communicate processes while providing recommendations on execution of strategies. - Experience in the energy or public utility industry - Experience in process improvement or project management

Job Type: Full-time

Pay: $81,000.00 - $101,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Austin, TX 78744: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Certified Records Management: 8 years (Required)
• Information governance: 8 years (Preferred)
• Public Utility Industry: 4 years (Preferred)

Work Location: Hybrid remote in Austin, TX 78744

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