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Records Clerk Job at Canon Business Process Services, Inc.

Canon Business Process Services, Inc. Philadelphia, PA 19103

Canon has a full time/permanent opportunity for an Information Governance Specialist with a growing law firm in Philadelphia, PA. We are seeking candidates with prior legal/law firm experience and have relevant skills in the field. This position offers long term opportunity and a comprehensive benefits package!

**All candidates must be fully vaccinated!**

Responsbilities:

· Responsible for ensuring all contractual operational requirements are met so that the Site Manager is prepared for on-going compliance

· Demonstrates effectively to train staff member at the client site by selecting, developing, and mentoring staff, handle corrective actions, evaluating performance, provide training and development opportunities, coach and counsel staff

· Performs day-to-day communication with client’s administrator and the CBPS staff

· Keeps senior operations management team informed daily on all operational issues

· Works closely with the client to evaluate, research and recommend solutions to office services related issues & problems

· Oversee contracts and negotiations in regard to outside vendors

· Develops quality control standards on daily work performed by CBPS staff and management

· Works with the Assistant Site Manager to establish site goals

· Advises new Assistant Manager of CBPS Human Resource and Operation’s policies and procedures

· With the Assistant Manager, develops the site’s individual site operations manual

· Designs spreadsheets for weekly, monthly, etc. statistical “Service Activity Reports” specifically tailored to the current site

· Educates Assistant Manager regarding CBPS Company processes and procedures on staff payroll, site billing, service enhancements, employee-of-the month reports, etc.

· Responsible for the records and document management program and staff at a client site. Oversee the smooth processing, sorting, classification and coding of materials for integration into the re-cords systems. Responsible for the easy retrieval and referencing of needed information on a timely basis.

· Analyze the Records Management needs of the client(s) and develop programs to effectively meet those needs. Work closely with all staff members to ensure that information systems of the organization meet their needs and contribute to organizational objectives.

· Manage on-site and off-site components of the Records program. Undertake audits of records created and stored within the organization. Develop programs for the distribution, retrieval and storage of records, including new information technologies into the organization and client.

· Create and maintain databases for the control and retrieval of information. Ensure records are disposed or archived according to corporate policy or client policy.

· Implement and formulate procedures, rules, records and information management policies and procedures. Ensure all aspects of record keeping adhere to relevant corporate policy or client policy and according to federal, state and local regulations including requirements of Sarbanes-Oxley Act HIPAA Privacy, etc. Deliver training to client staff as necessary.

· Assist in developing and maintaining disaster recovery plans to ensure that the organization or client has access to necessary information controlled by CBPS, to continue functioning in the event of a major disaster.

· Manage staff by selecting and recruiting; developing and mentoring staff; handling corrective actions; evaluating performance; providing training and development opportunities; coaching and counseling staff.

· Ensure quality control metrics on daily work performed and measures against goals. Analyze and compile monthly statistical reporting metrics on records and information management.

· Provide assistance to users in controlling costs associated with information creation, storage and retrieval.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Are you fully vaccinated against COVID-19?

Experience:

  • legal/law firm: 1 year (Preferred)
  • information governance: 1 year (Preferred)
  • records management: 1 year (Preferred)

Work Location: One location




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